CMI UAE Customer Success Telecom Manager
3 weeks ago
- Responding to customer serviceissues in a timely manner.
- Creating effectivecustomer service procedures, policies, andstandards.
- Developing customer satisfactiongoals and coordinating with the team to meet them on a steadybasis.
- Implementing an effective customerloyalty program.
- Maintaining accurate recordsand documenting all customer service activities anddiscussions.
- Assessing service statistics andpreparing detailed reports on yourfindings.
- Hiring and training new customerservice agents.
- Managing the approved budget ofthe customer service department.
Administration
Employment Type :Full Time
Department / Functional Area: Administration
Experience: 0 Years - 6 Years years
Vacancy: 1
Joining Date: Wed, 19Feb 2025
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