Current jobs related to IT Support - Dubai, Dubai - MDAR Food Company

  • IT Support Engineer

    3 days ago

    Dubai, Dubai, United Arab Emirates Purple Rock IT Solutions Full time

    Job DescriptionCompany DescriptionPurple Rock IT Solutions is a provider of comprehensive IT solutions, security control, and security systems based in Dubai. They offer a wide range of security solutions, IT infrastructure services, annual maintenance services, and event rentals. Purple Rock is a leading service provider for CCTV surveillance, certified by...

  • IT Support Specialist

    3 days ago

    Dubai, Dubai, United Arab Emirates Purple Rock IT Solutions Full time

    We are seeking a talented and detail-oriented IT Support Engineer to join our team at Purple Rock IT Solutions. As an IT Support Engineer, you will play a critical role in providing top-notch assistance to our customers.Key ResponsibilitiesDiagnose and Troubleshoot Technical Issues: Utilize your technical expertise to diagnose and troubleshoot software and...

  • IT Support Engineer

    3 days ago

    Dubai, Dubai, United Arab Emirates Purple Rock IT Solutions Full time

    We are looking for a young, passionate IT Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. The ideal candidate is an all-rounder with strong experience in both Windows and Mac environments.To be qualified for...

  • Warehouse Support Specialist

    2 days ago

    Dubai, Dubai, United Arab Emirates Voxig IT Solutions Full time

    Job Overview:Voxig IT Solutions is seeking a highly motivated Warehouse Support Specialist to join our team. As a key member of our operations department, you will be responsible for ensuring the smooth flow of inventory throughout our facilities.

  • Support Manager

    7 days ago

    Dubai, Dubai, United Arab Emirates Iconic IT Consulting Services Full time

    Job Title: Support Manager Location: RemoteIndia Shift: Standard Duration: 6 months contract Roles & Responsibilities:Analyze System issues participate in Root Cause Analysis and actively participate in decision for issues prioritization. Resolve the incidents and tickets assigned to the team. Interact with users to resolve the issues. Monitor the...

  • Support Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Iconic IT Consulting Services Full time

    Job Title: SupportManager Location:RemoteIndia Shift:Standard Duration: 6 monthscontract Roles & Responsibilities:Analyze System issues participate in RootCause Analysis and actively participate in decision for issuesprioritization. Resolve the incidents andtickets assigned to the team. Interact with users to resolve theissues. Monitor the various jobs in...

  • IT Support Engineer

    4 days ago

    Dubai, Dubai, United Arab Emirates Purple Rock IT Solutions Full time

    We are looking for a young, passionate IT Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. The ideal candidate is an all-rounder with strong experience in both Windows and Mac environments.To be qualified for...

  • Software Support Engineers

    2 weeks ago

    Dubai, Dubai, United Arab Emirates IT Wavelength FZE Full time

    Bachelors in Computer Application (Computers) Nationality: Any Nationality Vacancy: 1 Vacancy Job Description Position: Software Support Engineer Candidates must have a technical qualification and should have handled end-to-end software products implementation projects. Good communication skills are required, and candidates must be willing to travel....

  • Technical Support Expert

    4 days ago

    Dubai, Dubai, United Arab Emirates Purple Rock IT Solutions Full time

    About the RoleWe are looking for a talented IT Support Engineer to join our Purple Rock IT Solutions team. In this role, you will play a crucial part in delivering exceptional customer experiences by providing top-notch technical support and assistance.Key responsibilities include:Providing expert-level technical support to customersTroubleshooting software...

  • Customer Support Professional

    7 days ago

    Dubai, Dubai, United Arab Emirates TAT IT Technolgies Full time

    OverviewThe Customer Service Executive plays a pivotal role in ensuring customer satisfaction and loyalty by delivering exceptional support and resolving issues efficiently.This position serves as the first point of contact for customers, addressing inquiries, processing orders, and managing complaints. The Customer Service Executive is responsible for...

  • Senior Executive Support Specialist

    7 days ago

    Dubai, Dubai, United Arab Emirates Coba IT Consultants Full time

    Company Overview:Coba IT Consultants is a rapidly growing company in the banking industry. Our client is at the forefront of innovation, and we're looking for a dynamic Executive Assistant to support our CEO in establishing a strong presence in the region.Job Description:We're seeking a highly organized and bilingual professional to manage the CEO's...

  • IT Technical Support Executive

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Forte IT Solutions FZE Full time

    JobOverview:We are seeking adedicated and skilled IT Tech Support Specialist to join our team.The ideal candidate will be responsible for providing technicalassistance and support to users maintaining hardware and softwaresystems and ensuring the smooth operation of ITinfrastructure.KeyResponsibilitiesTechnicalSupport:Providefirstlevel technical support for...

  • Network Support Professional

    3 days ago

    Dubai, Dubai, United Arab Emirates Purple Rock IT Solutions Full time

    Purple Rock IT Solutions is a dynamic and innovative IT solutions provider, committed to delivering exceptional services to our clients. As an IT Support Engineer, you will play a critical role in helping us achieve our goals and objectives.Job RequirementsDegree in Information Technology or Related Field: Hold a degree in a relevant field such as Computer...

  • Office Support Professional UAE

    3 days ago

    Dubai, Dubai, United Arab Emirates TAT IT Technolgies Full time

    Job Summary:TAT IT Technologies is seeking a skilled Receptionist to join our team in Dubai. The successful candidate will provide administrative support, manage databases, and deliver exceptional customer service.About the Ideal Candidate:We are looking for a highly organized and detail-oriented individual with at least 3 years of experience in an office...

  • Production Support Engineer

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Iconic IT Consulting Services Full time

    Role: ProductionSupport EngineerDuration: 6 MonthsContractLocation:RemoteIndia About this role: The role delivers information technology solutions tofulfill business and functional requirements. Responsible for theconversion of business requirements to technical specificationsdelivery and post implementation maintenance activities Key ResultAreas:Conduct...

  • Production Support Engineer

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Iconic IT Consulting Services Full time

    Role: ProductionSupport EngineerDuration: 6 MonthsContractLocation:RemoteIndia About this role: The role delivers information technology solutions tofulfill business and functional requirements. Responsible for theconversion of business requirements to technical specificationsdelivery and post implementation maintenance activities Key ResultAreas:Conduct...

  • Executive Support Specialist

    6 days ago

    Dubai, Dubai, United Arab Emirates TAT IT Technolgies Full time

    **Key Responsibilities**We have an urgent requirement for a skilled Customer Service Executive to join our team at TAT IT Technologies based in Dubai, UAE.The successful candidate will be responsible for:Managing large amounts of incoming phone callsIdentifying and assessing customers' needs to achieve satisfactionBuilding sustainable relationships and trust...

  • Administrative Support Role

    3 days ago

    Dubai, Dubai, United Arab Emirates NAJMAT AL FARDAWS IT SOLUTIONS Full time

    Responsibilities:Data Entry: Enter data from various sources into our databases with high accuracy and attention to detail.Quality Control: Perform regular quality checks to ensure data integrity and consistency.File Management: Organize and maintain electronic files and documents.Communication: Communicate effectively with team members to ensure timely...

  • CAFM / iWMS Application Consultant

    2 days ago

    Dubai, Dubai, United Arab Emirates Virtual IT Full time

    Job DescriptionCompany ProfileVirtual IT is an Information Technology Solutions and Services organization. Our objective is to deliver state of the art application solutions that connect buildings, people and processes, by eliminating data silos and aligning solutions into one shared information platform, empowering all building stakeholders with actionable...

  • Ribbon Core Solutions Architect

    4 days ago

    Dubai, Dubai, United Arab Emirates TAT IT Technolgies Full time

    We have an urgent requirement for a Senior SBC Deployment Specialist to join our Operation team. The ideal candidate will possess strong experience in Unified Communications and Telecommunications domain, with a focus on Ribbon Core (Standalone and Multitenant deployments) configuration, troubleshooting, and support.Key ResponsibilitiesDesign and validate...

IT Support

4 weeks ago

Dubai, Dubai, United Arab Emirates MDAR Food Company Full time

Roles and responsibilitiesThe primary role of the IT Support / Administrator is to manage IT operations at restaurant level. He will be responsible for identifying any IT related problem and resolution, including network troubleshooting and firewall configurations.Duties & ResponsibilitiesAssisting in installation and configuration processes in the restaurants (e.g. POS system, back office computers, printers, etc.)Highlighting technical problems and diagnosing the same.Configuring and installing operating systems and making appropriate changes in the network as needed.Installing new software as needed and setting up new user accounts for employees.Requesting new hardware as directed.Providing on-site tech support, and performing operating system and hardware/software diagnostics as directed.After-hours follow-up/actions as needed.Analyzing computer hardware problems, rectifying them, servicing, and replacing parts when necessary.Acting as the middleman between users and the MIS team.Utilizing the agreed SLAs with the vendors for IT services and reporting any breaches.Servicing and maintaining computer-related equipment such as printers, projectors, web cameras, and scanners.Managing Windows Server technology and Active Directory requirements.Providing IT general training and guide preparation for restaurant staff.Supporting and troubleshooting Avaya/IP telephony.Maintaining and troubleshooting CCTV systems.Maintaining security systems such as firewalls, switches, and routers, and ensuring VPN connectivity between the restaurants and the head office systems.Implementing IT policies in the restaurants.Desired candidate profile1. Technical Troubleshooting and Problem SolvingDiagnosing Issues: Identifying and diagnosing technical problems in hardware, software, network connections, or system configurations.Resolving Technical Issues: Providing solutions to a variety of issues related to desktop systems, applications, printers, and network connectivity, either remotely or in person.Problem Resolution: Offering clear steps or guidance to end-users for fixing problems while minimizing downtime or disruption to business operations.Escalation Management: Escalating more complex issues to higher-level IT specialists or technical support teams when necessary.2. System and Software InstallationSoftware Installation: Installing and configuring operating systems, software applications, and updates, ensuring that they are properly set up and optimized for user needs.System Setup and Configuration: Setting up new workstations, configuring software, and providing instructions on how to use various applications.Software Licensing: Ensuring that all software used within the organization is properly licensed and up to date.3. Hardware ManagementHardware Installation and Repair: Setting up, maintaining, and repairing hardware such as desktops, laptops, printers, scanners, and other peripheral devices.Upgrades and Replacements: Ensuring that hardware is up to date, troubleshooting hardware malfunctions, and providing replacements when necessary.Inventory Management: Keeping track of all hardware inventory, ensuring that the necessary equipment is available for end-users, and managing the lifecycle of hardware assets.4. Network SupportNetwork Troubleshooting: Diagnosing and resolving issues with network connectivity, including problems with Wi-Fi, Ethernet, VPN, or other networking services.Managing Network Devices: Assisting with the configuration of routers, switches, and other networking devices.Network Security: Ensuring that the network is secure, implementing firewall policies, and supporting IT teams with cybersecurity measures.Remote Connectivity: Ensuring that remote workers can connect to the organization's network securely and troubleshooting VPN or remote desktop issues.5. User Support and Customer ServiceTechnical Support: Providing first-level support for IT-related issues to end-users, including resolving desktop, mobile, and software problems.User Education: Educating users on best practices, security policies, and how to use new systems or software effectively.Help Desk Management: Managing support tickets, prioritizing issues, and ensuring timely responses to requests for assistance.Customer Service Skills: Communicating technical information clearly to non-technical users, ensuring a positive user experience even under stressful situations.#J-18808-Ljbffr