Director of Sales

1 month ago

Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates Hilton Full time

DoubleTree by Hilton Resort & Spa Marjan Island is looking for a Director of Sales to join the team With 723 rooms, 14 food and beverage outlets, 7 Pools and a private beach, this award-winning property offers elevated comfort and food inspired by from around the world.

Why Work for Hilton?

Hilton is one of the largest and fastest-growing hospitality companies in the world, with more than 7,000 properties with more than 1 million rooms in 123 countries and territories. In the 100+ years since our founding, we have defined the hospitality industry and established a portfolio of 18 world-class brands, with the emergence of the Tempo brand and including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. We have more than 100+ million members in our award-winning customer loyalty program, Hilton Honors. We are consistently endorsed by our employees as a Great Place to Work in all of the countries in which we operate.

As Director of Sales, you will build a marketing plan and associated sales activities to execute with the Sales Team to achieve Sales targets and company goals. The Director of Sales will train, coach, and continuously development the Sales Team. Specifically, a Director of Sales will perform the following tasks to the highest standards:

  • Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments
  • Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support
  • Prepare company contracts for the hotel in accordance with current business and pricing conditions
  • Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator
  • Develop the group team through leadership and by example to include sales development; participate in the hiring of team members, and their future success
  • Direct and manage the forecasting process in conjunction with the Revenue Department to insure accurate, timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Lead Management System, and Booking Reports
  • Actively participate and complete the preparation of the annual Sales and Market Plan, quarterly updates, and the complexed hotels' annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings
  • Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity
  • Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests
  • Produce accurate and timely reports that meet the needs of the hotel and the management company
  • Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team
  • Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs
  • Contribute to relevant management meetings to develop and implement sales and marketing initiatives

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

As with any job, we do have certain criteria that you will need to meet in order to be considered. These are detailed as follows:

  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
  • Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
  • Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
  • Excellent organisational and planning skills
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work well under time pressure and/or demanding travel schedules
  • Demonstrated previous experience in a Sales role with the proven ability to close a sale
  • Driving license of U.A.E.
  • Minimum one year experience UAE in a hotel sales function
  • Knowledge of the local market
  • Knowledge of hospitality industry
  • A passion for sales and target-based performance
  • Relevant degree, in sales, business development or other relevant business field, from an academic institution

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

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