Senior Manager Stakeholder Management

3 days ago

Dubai, Dubai, United Arab Emirates Mace Full time

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our Consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

The project:

This is an opportunity to work with a professional team in the UAE.

Our values shape the way we consult, and define the people we want to join us on our journey:

Safety first - Going home safe and well:

You will promote Mace's value of Safety First, exhibiting visible safety behaviours, sharing lessons learned and using safety moments and Mace's HSW framework to support the safety and wellbeing of all Mace staff. You will possess technical expertise in local Health and Safety rules and regulations relevant to project portfolio.You will promote a diverse and inclusive working environment and understand the importance of the wellbeing of the people in your team.

Client focus – Deliver on our promise:

You will ensure robust quality systems are in place, and suitably managed in line with service excellence. You will manage delivery from project inception/brief, through design development and planning, contractor procurement and construction phase in accordance with the overall delivery program and agreed project milestones. You will manage tasks and associated deliverables in support of the Associate Director and other senior leaders, alongside the wider project and client teams, to ensure the timely and accurate delivery of the project.

Integrity – Always do the right thing:

You will manage project budgets and highlight any risks, challenges and mitigations. You will support the long term development of your function or Business Unit (BU), creating a sustainable business future. You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values.

Create opportunity for our people to excel:

You will manage design and wider consultant teams in a collaborative manner to ensure effective completion of responsibilities. You will lead and manage the project team and relevant stakeholders to achieve strategic project key performance indicators (KPIs).You will actively network, innovate, and seek understanding of best practice, utilising the full depth of knowledge of Mace Group, the Centres of Excellence, Mace Way Control Centre and Knowledge Hub.

You'll be responsible for:

Accountable for supporting specialist function(s) within the Stakeholder Management Service on assigned commission(s).Creates/designs effective implementation of Stakeholder Management framework(s)/strategy(s) on assigned commission(s).Manages and directs clients, consultants, contractors and project team on assigned commission(s) on all relevant Stakeholder Management Service matters.Partners with clients to manage and meet expectations and build strong professional relationships.Provides comprehensive advice to the Project team in the administration of relevant Stakeholder & Communications standards, process and tools, including managing risks, issues and reporting to achieve key objectives and the escalation of performance and management issues.Facilitates and supports periodic reporting and structured governance and performance meetings.Accountable and responsible for developing functional management strategies, plans, processes and tools and tracking progress against KPIs. Works with the Stakeholder & Communications Service Director and/or Project Manager to recognise actions, recognise opportunities and mitigate risks and issues.Ensures all activities/operations are carried out in line with Mace Control Centre, Client requirements and prevailing regulation, policy, and legislation.Provides Line Management to more junior resources and other Project staff as required.Utilises expertise to mentor and assist the personal and career development of junior staff team members.Leads the integration of the function with all relevant disciplines.Supports the HUB Stakeholder & Communications and Project Controls Director with resourcing and recruitment for the assigned commission.Works collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.

You'll need to have:

Experience working in the United Arab Emirates is essential for client approval. Extensive experience (or equivalent) supporting the delivery of a Stakeholder & Communications services within the construction sector and/or management consultancy.Relevant university degree (e.g. construction, engineering) or equivalent. (or equivalent).Progress towards achievement of Chartered status (or equivalent) and/or membership of professional a relevant professional institution e.g. Association of Project Managers.

You'll also have:

Promotes knowledge sharing within and beyond own team.Translates strategy into clear and meaningful objectives for self.Confident at communicating at all levels.Able to establish and maintain cooperative working relationships with team, colleagues and consultants/suppliers and stakeholders.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

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