Sales Associate

3 weeks ago


Dubai, Dubai, United Arab Emirates adidas Full time

20-40 Hours per week depending on candidate availability

Purpose & Impact on the organization:

Contribute to meeting or exceeding store sales and profit targets by:

  • Passionately inspiring consumer loyalty to the brand
  • Diligently executing store operations, with a special focus on selected functional areas
  • Providing support and feedback to Retail Professionals

Key Responsibilities:

  • Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them
  • Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial success
  • Be a role model for customer service and meeting or exceeding customers' expectations
  • Share your customer service experience and train selected team members to fine-tune their service skills
  • Be a resource for Retail Professionals in dealing with complex customer service situations
  • Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
  • Use advanced Category expertise to successfully meet the specific needs of even the most demanding customers
  • Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned Categories
  • Adhere to all established policies and procedures
  • Execute and maintain established Visual Merchandising and In-Store Communication standards
  • Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store's entire product offer is represented on the sales floor
  • Perform all store operations in a safe, effective and efficient manner
  • Collaborate productively and respectfully with team members
  • Make yourself available to support other team members when needed
  • Complete all applicable training programs and effectively apply the learning on the job
  • Seek coaching and learning opportunities to continually improve your performance

Knowledge, Skills and Abilities:

  • Strong communication and organisation skills
  • Relationship building
  • Strong leadership qualities

Minimum Qualifications:

  • Preferably a minimum of 3 years leading a retail team in sports/fashion
  • Fluency in English – and preferably Arabic

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