Client Account Officer

1 week ago


Dubai, Dubai, United Arab Emirates Reliance Career Opportunities Full time

Date Posted:


Position:
Client Account Officer(Customer Service Officer)


Job location Dubai

Purpose of the role:


The Client Account (Customer Service) Officer is responsible to handle the accounts of Meal Plan customers and provide them with efficient customer service.


Key Areas of Responsibilities:

  • Provide help and advice to customers about products and services.
  • Investigate and solve customers' problems whilst working closely with the Team Leader.
  • Responsible to keep accurate records of discussions or correspondence with customers.
  • Learn about organizations products, promotions or services and keeps up to date with changes.
  • Responsible for collecting money paid by clients for meal plans and update the money collection schedule.
  • Coordinate with the Nutritionists for clients appointments.
  • Ensure that all meal plans are created accurately whilst working closely with Nutrition Officers or the inhouse Nutritionist.

Professional Requirements:

  • Bachelors degree or equivalent.
  • At least 3 years experience in Customer Service.
  • Excellent communication skills.

- **Interpersonal Requirements**:
  • Good MS Office skills.
  • Good verbal and written communication skills
  • Ability to act on own initiative and handle stress well.
  • Excellent grooming/appearance at all times.
  • Sociable with an open personality that fits the brand image.
  • Commitment to developing and maintaining a premium brand.

WHAT WE BRING TO THE TABLE

  • A fun friendly place to work and a great company culture to match. Did we mention we offer free lunches?
  • An inclusive, collaborative community, where your voice will be heard, and youll have the opportunity to fuel your creative journey.
  • The ability to really make a difference with your ideas were a purpose driven company.
  • A modern office environment designed to foster inspiration, creativity, and teamwork.
  • A talented team of super smart (but humble) people.
  • A culture committed to innovation, openness, humor, respect & motivation.

Package:

Salary:
AED 4,500/Month + Performance based incentives

Additional Benefits:
Medical & Annual Airfare for self

Required language(s):

  • English

Job Type:
Full-time (5 days/week)

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