Retail Services Coordinator

2 weeks ago


Dubai, Dubai, United Arab Emirates Precision Hire Solution Full time

Job Purpose: Assists Manager Retail Services Manager by taking Coordination responsibilities for the effective running of the total DutyFree Operations activity in order to maximize sales and profitability.

Job Outline:

  • Establish an effective management control procedure including Daily, Monthly, and Annual Sales Figures, Stock Control Procedure, and Analysis of Product Movement on sector-to-sector basis. Ensure smooth flow of operations by liaising with all relevant stakeholders.
  • Develop relationships and work closely with Emirates Flight Catering Supply Chain and dnata logistics to ensure smooth operations management. Provide Training to Emirates Flight Catering Operations team on Retail Sales Service System.
  • Coordinate with supply chain team for error-free on-time product deliveries. Assist Retail Services manager and team in developing, strategizing, and executing business plans and budget.
  • Responsible for creating/improving supply chain procedures and ensuring cross-functional department compliance. Prepare receipt notes and issue credit/Debit notes for all inventory transactions onboard and preorder business channels. Conduct Year-End stock count. Update Systems with Stock movements and other necessary adjustments.
  • Ensure profit maximization by providing direction, guidance, and leadership to supply chain network related to service inventory demand and supply planning, waste minimization, packing accuracy, product safety, and certification. Supervise Key stakeholders to ensure all sales transactions recorded onboard are accurately recorded in the back end of the system and the inventory is accounted for.
  • Update packing charts, determine stock levels of product range, and place orders of new products to be listed during season change. Conduct Year-End stock count. Update Systems with Stock movements and other necessary adjustments. Review current administrative procedures, update, and implement accordingly.

Qualifications & Experience: InFlight Service/Inflight Administration - 5 Years, 12 Years schooling or equivalent.

Knowledge/skills:

  • Preferred Airline experience with strong administrative skills.
  • Full knowledge of various PC packages: M.S. Word, Excel, Access (General Office Systems).
  • General working knowledge of Airline Procedures and Business Administration. Sound knowledge of DutyFree retail activities.
  • The position requires a tending towards administration/organizational ability combined with good business skills.
  • A high degree of confidentiality is required with good interpersonal skills. It requires an in-depth understanding of the role of the executive and the organization as a whole.
  • The holder must be self-motivated towards the Challenge of Sales Target achievement and profitability.

Salary & Benefits: Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits on our website. Further information on what it's like to live and work in our cosmopolitan home city can be found in the Dubai Lifestyle section. This job has been sourced from an external job board.



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