Customer Service
1 week ago
Job brief
We are looking for a customer-oriented service representative.
What does a Customer Service Representative do?
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
They are confident at troubleshooting and investigate if they don't have enough information to answer customer questions or resolve complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities
Customer Service Responsibilities list:
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Experience:
- customer service: 1 year (required)
- medical center: 1 year (required)
Language:
- ARABIC (required)
-
Customer Service
1 week ago
Sharjah, Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full timeCustomer Service Representative job descriptionA Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers' questions about products and services, and processing...
-
Customer Service
1 week ago
Sharjah, Sharjah, United Arab Emirates HK Express Delivery Services Full timeAre you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to become a Customer Service Supervisor at our leading Logistics & Courier Company. We are seeking a dynamic and motivated individual to lead our customer service team and ensure the highest level of...
-
Customer Service
1 week ago
Sharjah, Sharjah, United Arab Emirates Golden Arrow Full timeFor Ladies Only: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Keeping records of customer...
-
Customer Service
1 week ago
Sharjah, Sharjah, United Arab Emirates TFE Full timeCustomer Service (UAE Nationality) for Engineering Company in Sharjah, minimum one year of experience in the same.Salary: AED6, AED7,000.00 per monthExperience:- customer service: 1 year (preferred)
-
Customer Service
1 week ago
Sharjah, Sharjah, United Arab Emirates Baalbaki Chemical Industries Full timeCategory: Supply Chain Career Level: Experienced (Non-Managerial) Experience: 5 Years Required Qualification: Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field Requires Traveling: No Salary: Salary Not disclosed Salary Type: Per Month Total Vacancies: 1 Skills logistics supply chain management or a related...
-
Customer Service
1 week ago
Sharjah, Sharjah, United Arab Emirates Baalbaki Chemical Industries Full timeCategory:Supply ChainCareer Level:Experienced (Non-Managerial)Experience:5 YearsRequired Qualification:Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related fieldRequires Traveling:NoSalary:Salary Not disclosedSalary Type:Per MonthTotal Vacancies:1Skillslogisticssupply chain managementor a related...
-
Customer Service
1 week ago
Sharjah, Sharjah, United Arab Emirates Aram group company Full time"ONLY LOOKING FEMALE CANDIDATE" Real Estate experience is essential minimum of 2 year. Excellent time management skills and ability multi task. Competent user of Microsoft Office packages. Maintenance of CRM system, including regularly contacting owners to confirm property availability. Fluent in written & spoken English. Arabic speaking desirable....
-
Customer Service Executive
1 week ago
Sharjah, Sharjah, United Arab Emirates Al Huzaifa Furniture Full timeRole DescriptionThis is a full-time on-site role as a Customer Service Executive at Al Huzaifa Furniture in Sharjah. The role involves handling customer complaints and queries, providing solutions, and ensuring customer satisfaction. The Customer Service Executive would also be responsible for managing customer service and support.Qualifications...
-
Customer Service Representative
1 week ago
Sharjah, Sharjah, United Arab Emirates Al Qalam Typing Full timeResponsibilities: Serves customers by providing service information and resolving issues. Attracts customers by answering service related questions and suggesting information about the services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves problems by clarifying the customer's...
-
Customer Service Representative
1 week ago
Sharjah, Sharjah, United Arab Emirates Bait Al Kandora Full timeResponsibilities: Provide accurate and timely information to customers regarding products, services, and company policies Resolve customer complaints and issues efficiently and effectively Maintain a high level of professionalism and customer service excellence at all times Collaborate with other departments to ensure customer satisfaction and resolve...
-
Customer Service Executive
1 week ago
Sharjah, Sharjah, United Arab Emirates Al GHAZI BUSINESS SERVICES Full timePublished- January 6, 2023- Location- Sharjah, United Arab Emirates- Category- Customer Service / Reservations / Telecalling- Job Type- Full-timeDescription:Hiring a Customer service executive for Sharjah.Key Responsibilities: Actively identifying areas of improvement in existing processes. Understanding customer requirements to be able to service accurately...
-
Customer Service Representative
1 week ago
Sharjah, Sharjah, United Arab Emirates Prime Strategy Consultants Full timeDuties & ResponsibilityResolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting, and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.Serves and attracts potential customers by providing product and service...
-
Customer Service Representative
1 week ago
Sharjah, Sharjah, United Arab Emirates Abu Dhabi Islamic Bank Full timeCustomer Service RepresentativeRole: Customer Service RepresentativeLocation: SharjahRole Purpose:To welcome and greet incoming customers and guide the customers to the service points so as to deliver quality service while projecting ADIB's professional image in all interpersonal dealings.Key Accountabilities of the roleThese are the main responsibilities of...
-
Customer Service Officer
1 week ago
Sharjah, Sharjah, United Arab Emirates AQCA Full timeWe are seeking a presentable Arabic and English speaking female, detail-oriented and customer-focused individual to join our team as an Customer Service Executive The individual should have good communication, customer relation and problem solving skills who can executes jobs in an accurate, systematic, efficient and timely manner.RESPONSIBILITIES Manage...
-
Customer Service Representative
1 week ago
Sharjah, Sharjah, United Arab Emirates Erick Trading Full timeMaintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Keeping records of customer interactions,...
-
Customer Service Representative
1 week ago
Sharjah, Sharjah, United Arab Emirates Mobisoft Telesolutions FZE Full timeResolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting, and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Serves and attracts potential customers by providing product and service information. Always maintain a...
-
Customer Service Executive
1 week ago
Sharjah, Sharjah, United Arab Emirates PETROGULF MARINE Full timePosition : Customer Service Cum Operations Executive Proven customer service experience, preferably in a fastpaced environment. Excellent verbal and written communication skills. Strong problemsolving and decisionmaking abilities. Proficiency in using customer service software, databases, and other relevant tools. Ability to multitask, prioritize workload,...
-
Customer Service
1 week ago
Sharjah, Sharjah, United Arab Emirates UAEJOBS Full timeWalk-in Interview-8th February 2024 (Today)Urgent Hiring Tagalog speaker for Customer ServiceNOTE:Only Tagalog speakers will be allowed entry.**Immediate joiners onlyWork Location SharjahSalary AED 2300AED 2500 all inclusive + Employment Visa and Insurance.Contract Duration: 1 Month and Extendable.Walk-in Location TASC Outsourcing24th Floor, Nassima Tower...
-
Waitress/customer Service
1 week ago
Sharjah, Sharjah, United Arab Emirates DAR AL AMAN MEDICAL CENTER Full timeProviding excellent wait service to ensure satisfaction Taking customer orders and delivering food and beverages Making menu recommendations, answering questions and sharing additional information with restaurant patrons Greet and escort customers to their tables Present menu and provide detailed information when asked (e.g. about portions, ingredients or...
-
Customer Service Representative
1 week ago
Sharjah, Sharjah, United Arab Emirates Gravity Group Ind LLC Full timeThe Customer Service Representative is responsible for providing and driving excellent service, as well as ensuring client service level agreements and satisfaction are met and exceeded in alignment with the organization's vision.Responsibilities:Order Management Perform daily ordertaking tasks, including processing, invoicing, delivery, and followup of...