Work Force

2 weeks ago


Dubai, Dubai, United Arab Emirates TPA Full time

1. JOB PURPOSE**The job holder is responsible of visualizing, articulating and solving complex and complicated business problems and identifying opportunities for innovation in various departments of the organization. He/She identifies what works best for customers.

2. RESPONSIBILITIES AND DUTIES**- Devises detailed resource optimization plans in a multi-site, multiple networks, multiple lines of business and heavily decentralized environment while implementing the same on capacity models/tools.

  • Analyzes trends, volumes, patterns, staff productivity, attrition rates, and resource allocation.
  • Provides assistance to lower level traffic and scheduling staff, monitoring of work and ensures efficient distribution based on staff availability.
  • Ensures department needs are met by coordinating and adjusting the volumes in a timely manner.
  • Utilizes volume reports and coordinates and completes capacity planning.
  • Conducts pattern forecasting and schedule planning to help meet business unit objectives.
  • Maintains frequent contact with other departments when outages occur and calls must be redirected.
  • Requires knowledge of staffing availability and volume projections.
  • Understands and analyzes short and long term staffing plans incorporating multiple work types with competing operational goals.
  • Effectively distributes resources to meet all goals simultaneously.
  • Ensures the accuracy and timeliness of data by working timeoff, schedules changes and other WFM requests.
  • Works collaboratively with stakeholders, departments /functions and teams to create and deliver resource capacity forecasts.
  • Contributes to or develops complete, realistic and achievable plans to drive project to successful implementation of new predictive models.
  • Consolidates staffing requirements for multiple units and projects in the organization into a global staffing model.
  • Analyzes performance data and identifies ways of improvement.
  • Proactively identifies and initiates change to address performance and process issues.
  • Understands healthcare claims inventory management, forecasting and associated staffing by multiple skills/work types.
  • Communicates recommendations and guidance in a client based relationship to senior operational leaders.

3. KNOWLEDGE, SKILLS AND EXPERIENCE**- Qualification in Business Administration, Finance or equivalent required.

  • 57 years operational planning experience including scheduling and forecasting.
  • Knowledge & experience with administering any WFM software, Avaya, CUIC or Cisco Phone System.
  • Polished presentation skills.
  • Expert in Microsoft Office, MS Access and Excel.
  • Strategic staffing and capacity management experience for a global corporation.
  • Experience partnering closely with Finance and Operations teams.
  • Ability to organize workflow of other analysts; interact with partners; develop reporting.
  • Proficiency in all aspects of daily workforce management duties.
  • Strong ability to multitask in a fast pace operational environment.
  • Good verbal and written communications skills and the ability to work effectively in a virtual team environment.
  • Ability to communicate with multiple levels of management.

Job Types:
Full-time, Permanent

Pay:
AED8, AED10,000.00 per month

Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (required)

Education:

  • Bachelor's (preferred)

Experience:

Operational Planning: 5 years (preferred)

  • WFM software, Avaya, CUIC or
Cisco Phone System: 2 years (preferred)

  • Dubai, Dubai, United Arab Emirates Monitoring Force Gulf Full time

    Clinical Research Coordinator | Monitoring Force Gulf DubaiAt Monitoring Force, we don't just conduct clinical research, we work with sponsors to propose the project that meets their needs. Our expertise goes beyond conducting studies and focuses on proposing the right study. Our key figures reflect our global experience and diverse expertise. The story of...


  • Dubai, Dubai, United Arab Emirates Monitoring Force Gulf Full time

    Clinical Research Coordinator | Monitoring Force Gulf DubaiAt Monitoring Force, we don't just conduct clinical research, we work with sponsors to propose the project that meets their needs. Our expertise goes beyond conducting studies and focuses on proposing the right study. Our key figures reflect our global experience and diverse expertise. The story of...


  • Dubai, Dubai, United Arab Emirates Programmers Force Full time

    Mena Marketing Executive | Programmers Force DubaiProgrammers Force, headquartered in the United Kingdom, has been established with an aim to facilitate your business needs with innovative and intelligent solutions. Our business model is based on developing smart web & mobile applications to cater to the ever-expanding demands of organizations.As a MENA...


  • Dubai, Dubai, United Arab Emirates Edge Computing & AI Platforms Full time

    Lead Sales force developer | Edge Computing & AI Platforms DubaiResponsibilities:Salesforce Development:Design, develop, test, and deploy solutions on the Salesforce platform.Customize and extend Salesforce functionalities to meet businessLead Sales force developer | Edge Computing & AI Platforms Dubai | Apply Nowrequirements.Collaborate with...


  • Dubai, Dubai, United Arab Emirates NTU International AS Full time

    Job Description:NTU is leading a strong international consortium for the EU SEA 2023 Framework Contract SEA 2023 LOT 14 – Migration and Forced Displacement and we are looking to expand our network with skilled local partners and Experts interested to work in the from the target countries. We are building up a pool of experts who will be interested in short...


  • Dubai, Dubai, United Arab Emirates Work Force Connexion Full time

    Technical Service Representative - Production PrintersThe role entails exposure to Print shops and large production printing environments. In addition to attending service requests, escalation, installation, and proactively planning preventive maintenance tasks through the CSRC remote monitoring tool, the individual will have the opportunity to work with the...

  • HR Executive

    2 weeks ago


    Dubai, Dubai, United Arab Emirates HR Force International Full time

    Job Title:HR ExecutiveProgrammers Force Pvt Ltd is a global AI powerhouse, where innovation flourishes and creativity permeates every line of code. As a leading software house, we push boundaries, turning visionary ideas into reality through collaborative efforts. Our culture fosters curiosity and continuous learning, embracing challenges as opportunities...


  • Dubai, Dubai, United Arab Emirates Steel Force Building Materials Trading Full time

    Steel Force Building Materials Trading is seeking a Driver & Sales Assistant to join our team in Ajman, Al Ain & Ras Al Khaima. Reporting to the Branch Head, this position has primary responsibility for the pickup and delivery of goods and materials in a safe and timely manner using company vehicles.Major Responsibilities: Performs pretrip inspections of...

  • Sales Force Developer

    2 weeks ago


    Dubai, Dubai, United Arab Emirates LUXHABITAT SOTHEBY'S INTERNATIONAL REALTY Full time

    Are you a skilled Salesforce Developer with a passion for driving innovation and optimizing customer relationship management? We're seeking a dynamic individual to join our team as a Salesforce Developer. In this role, you will be responsible for leveraging your technical expertise to design, develop, and implement solutions within the Salesforce platform....


  • Dubai, Dubai, United Arab Emirates Jumbo Force Full time

    Hiring IT Security Engineer - Dubai Location.Job Description Windows & Active Directory Azure Administration O365 Administration, Exchange online, MS Purview VMware MS SentinelSalary AEDNotice Period - Immediate - 30DaysWork Location - DubaiJob Types: Full-time, PermanentSalary: AED10, AED12,000.00 per monthAbility to commute/relocate: Dubai: Reliably...


  • Dubai, Dubai, United Arab Emirates Jumbo Force Full time

    We are looking for Salesforce Technical LeadWork Location - Dubai UAE.Duration - 8 Months.Job description years of experience.Implemented end to end complex Sales Cloud projects involving customized LWC components and ERP integration.Highly skilled in developing custom LWC components.Very good knowledge of Ul frameworks, HTML, JS and CSS.Strong knowledge of...


  • Dubai, Dubai, United Arab Emirates Jumbo Force Full time

    We are Hiring for Junior Python Developer - PermanentLocation - DubaiDuration - 12 Months and Extendable.Experience - 2+ YearsRequired Experience: Minimum 2+ years of experience as Java Developer is a MUST Expert proficiency Python programming languages is a MUST Expert Proficiency in core computer science fundamentals, algorithms, datastructures, is a MUST...


  • Dubai, Dubai, United Arab Emirates Jumbo Force Full time

    We are Hiring for Go Lang Developer PermanentLocation - DubaiDuration - 12 Months and Extendable.Experience - 5+YearsRequired Bachelor's degree or higher in Computer Science, Computer Engineering is a MUST Experience: Minimum 5+ years of experience as Java Developer is a MUST:Expert proficiency Go Lang programming languages is a MUST: Expert Proficiency in...


  • Dubai Media City, Dubai, United Arab Emirates Samsung Electronics Full time

    Position SummarySet strategy and guideline for field force management and lead to implement those strategies and guideline in accordance with the local situation.Develop contents that field force can use for sales and promotion to enhance sales success rate.Plan and execute training for sales field forces to enhance the sales capability.Role and...


  • Dubai, Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: In agreement with the Senior Commercial Management and Manager Sales Steering, the job holder is responsible for the definition and management of Emirates' indirect (trade) global sales plan/way forward and acts as a global specialist to ensure high productivity and seamless quality network-wide. This includes sales force automation, systems &...


  • Dubai, Dubai, United Arab Emirates First global force Full time

    Should have banking sales experience for a minimum of 6 months either in credit cards or personal loans. Competency in English Ability to work under pressure Good understanding of banking rules Achieve sales target and manage customer experienceSalary: AED3, AED7,000.00 per monthAbility to commute/relocate: Dubai: Reliably commute or planning to relocate...

  • Site Supervisor

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Fitout Experts For Technical Services Contracting Full time

    Looking for a Site Supervisor - Fit-out & Interiors Previous experience as Site Supervisor in UAE is a must. Executing site activities and project implementation Supervising work force at sites for the smooth and timely completion of the project / overseeing production activities and proper execution of work allocated to the work force. Ensuring and...

  • Relationship Officer

    2 weeks ago


    Dubai, Dubai, United Arab Emirates First Global Force Full time

    Achieve sales target as assigned & managing customer expectations Ensure all rules, regulations and compliance standards are adhered as per company norms Ensure high sales productivity levels are maintained well. Be informed about the importance of the Brands we represent and how to represent it in attitude, appearance and behavior Be updated on Product,...


  • Dubai, Dubai, United Arab Emirates PERATON CORP Full time

    Possess a TS clearance with access to SCI based on SSBI12 years Experience providing support to, or leading teams in support of, analysis and production of IO and/or Intelligence products. 5 years in a leadership role.Knowledge of service departments (Army, Navy, Marine Corps, and Air Force) functions and their relationships to CCMDs to coordinate IO actions...


  • Dubai, Dubai, United Arab Emirates Parker Consult Full time

    Looking for a Product Development Manager for a leading client in UAE.- Responsible for development, implementation and monitoring of marketing plans.- Developing and managing all marketing elements of assigned products including forecasting, promotional mix, resource allocation, and budgeting.- Analysis and monitoring products performance.- Work closely...