Crew Manager – UAE

1 week ago


Dubai, Dubai, United Arab Emirates Emergency Training Division Full time

Job Advertisement: Crew Manager (Talent Pool)
Make a difference every day

We are a multinational organization with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defense & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public servicesto fulfil our purpose to impact a better future by "Bringing National Visions to Life".

Your Opportunity

Serco is currently talent pooling for upcoming opportunities. Join our talent pool for consideration in future roles within our organization.

Key Accountabilities

  • Assumes the role of Incident Commander at small-scale and non-protracted incidents.
  • Assumes the role of Sector Commander at large-scale and protracted incidents.
  • Leads/Manages the crew of their assigned vehicles or equipment in the performance of all firefighting, rescue or other required duties.
  • Directs the positioning of his vehicles, the deployment of his crew and equipment and manages tasks in response to emergency incidents.
  • Responsible for the operation of his vehicles radio communications and for coordination with other emergency services vehicles.
  • Assists in the ongoing mandatory competency-based fire training of fire and rescue service personnel as required, ensuring all records are maintained
  • Manages daily station duties to maintain a clean and safe working environment, actively promoting health, safety, welfare and environmentally safe practices

Specific Requirements

  • At least a High School Graduate
  • Must be a certified competent in role and qualified to a Rescue & Firefighting Service standard recognizedby international (IFSAC / Pro Board) and/or regional regulatory bodies.
  • Proficient inMS Office (PowerPoint, Word, Excel) – proficient in word processing, reports and compiling documents into standard formats.
  • Certified 'Medically Fit' for the role
  • Demonstrable experience in fire/rescue services including 1 year as a Crew Chief / Crew Manager
  • Valid light vehicle operator license in the UAE
  • Valid heavy vehicle operator license in the UAE

What's in it for you?

At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes:

  • Competitive monthly pay and allowances that are commensurate with the role and industry standards
  • Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing
  • We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards
  • We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones
  • We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture
  • We care deeply about our colleagues' wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health.
  • As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally.
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