Bell Captain

1 week ago


Dubai, Dubai, United Arab Emirates AccorHotels Full time
Bell Captain | AccorHotels |

Employment in United Arab Emirates:
Full Time Company Description: "What makes Accor a great place to work? We are more than just a global leader. We value diversity and promote a work environment where you can be yourself and find a job and brand that resonates with your identity. We are committed to supporting your growth and learning journey, ensuring that your work brings meaning to your life. Throughout your time with us, you will have the opportunity to discover the endless possibilities within Accor."


Job Description Bell Captain: As a Bell Captain, your main responsibilities include providing exceptional and personalized service to our guests to ensure they have a memorable stay. Your duties include:

  • Maintaining positive relationships with Front Office personnel
  • Greeting guests professionally and offering assistance
  • Supervising Bellmen activities
  • Handling guest messages, mails, and packages efficiently
  • Creating and managing duty rosters
  • Keeping informed about hotel services to assist guests effectively

Moreover, you will be responsible for managing guest transport requirements and ensuring the department delivers top-notch services.

Requirements:

  • 1-2 years' experience in a similar role in a 5-star hotel
  • Strong interpersonal and problems solving skills
  • Fluency in English; knowledge of additional languages is a plus

About the Company: Accor is a compassionate employer that emphasizes respect, training, and career growth for its employees. With over 100 different professions available across five continents, we offer diverse opportunities for personal and professional development.

Accor is not just a leading global hospitality company but a team of 250,000 dedicated hoteliers united by a passion for hospitality. We cater to millions of guests worldwide across our 4,300 locations and digital platforms. As operators, franchisors (HotelServices), owners, and investors (HotelInvest), we are committed to upholding the promise of delivering unmatched hospitality under the brand slogan "Feel Welcome."

With a portfolio of more than 20 brands catering to every type of traveler, from luxury to economy, AccorHotels ensures comfort, attention to detail, and high-quality services for all guests.

Do Not Miss This Opportunity
Join Our Team Today and Embrace a Career Full of Exciting Challenges and Rewards
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