Regional Training Lead

1 week ago


Dubai, Dubai, United Arab Emirates Chalhoub Groups Full time
The job posting is outdated and position may be filled

Accountable for building the training department for the largest footwear concept in the world: designing the Level talent development and departmental strategy

  • Empowered to create the talent development roadmap for International Retail and Operations teams; ensuring customization by market
  • Embody the Level Shoes brand in all talent development interactions
  • Stay ahead of the curve in all fashion footwear trends, styling trends, brand and product trends and regional footwear culture activities
  • Responsible for elevating the footwear knowledge across all customer facing teams including fashion and product trends, styling, luxury materials and new brands
  • Foster and drive a continuous culture of curiosity across Level Shoes departments
  • Codesign training content and materials with relevant stakeholders, especially with Buying, Brand Partnerships and Retail
  • Construct forwardthinking, creative and engaging content in line with Level's bold branding/marketing to engage our digital talent generation (Gen Zs and Millennials)
  • Facilitate delivery of engaging training sessions, workshops and bite size learning opportunities with predetermined learning objectives
  • Successfully evaluate training solutions and their ROIs through commercially oriented KPIs
  • Devise and implement impactful assessments and post training reinforcements
  • Monitor employee performance and effectiveness of training
  • In charge of the onboarding experience in terms of Level specific Retail + Operations induction
  • Support Head of People in driving the talent development agenda for head office, eCommerce and leadership employees
  • Create a training ambassador hybrid role community across the stores; identify potentials, outline the expectations and assign key responsibilities in line with the training strategy and commercial KPIs
  • Coach leaders on cocreating best practice IDPs with their teams as well as on guiding them on potential learning solutions
  • Support store line managers in identifying key talent, designing career paths and recommending development opportunities to reach their goals
  • Collaborate with Chalhoub University training team on potential partnerships and engagement of their training offerings
  • Manage the Level Shoes Retail and Operations training budget

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