Call Centre Supervisor

Handle inbound and outbound calls from customers regarding product inquiries, orders, billing issues, and general support.Listen actively to customer concerns, empathize with their needs, and provide appropriate solutions or information.Accurately enter and update customer information in the system during call interactions.Follow call scripts and guidelines...

Supervisor - Call centre- (Incoming, outgoing, WhatsApp, Social media interactive)Position Requirement:Worked in call centre for 3 years and 1 year in Supervisor positionGood leadership skills to manage 3 resources.Good service orientedSelling skills capabilityFlexible on timingsSalary: AED9, AED12,000.00 per monthEducation: Bachelor's (required)Experience:...

Reporting To: Call Center SupervisorMain Purpose of the Job:Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company's positive reputation.YOUR ROLE Managing large amounts of inbound and outbound calls in a timely manner Attend customer calls and provide accurate,...

Identify and escalate issues to supervisors Provide product and service information to customers Research required information using available resources Research, identify, and resolve customer complaints using applicable software Route calls to appropriate resources Document all call information according to standard operating procedures Recognize,...

We are hiring for a high end clinic in Dubai, Jumeirah, they are specialists in Aesthetics for Dental and Dermatology. They are currently looking for a pro-active Supervisor to join their team. Location: Jumeirah Salary: upto 9000 AEDImmediate joiners only should applyResponsibilities: Attendance Management. Carry out disciplinary, investigation and conduct...

Manages and oversees a team of call centre agents. Creates targets and goals for improvement. Measures KPI's like inbound calls, call waiting, and call abandonment. Improves quality of results by recommending changes. Anticipate escalation and take over calls when needed Devise ways to optimize procedures and keep staff motivated Measure performance with key...

To ensure the smooth operations of the Call Centre which is engaged to understand the customer concern & to convey/transfer the same to the operation team or relevant department. A customer service executive will act as a liaison, provide product/services information, and resolve any emerging problems that our customer might face with accuracy and...

To ensure the smooth operations of the Call Centre which is engaged to understand the customer concern & to convey/transfer the same to the operation team or relevant department. A customer service executive will act as a liaison, provide product/services information, and resolve any emerging problems that our customer might face with accuracy and...

Required Experience into Call Centre/Customer Service.Good Communication Skills.Good Excel Knowledge.Home Country's experience can be considered.Working Days : Monday to saturday.Salary: AED3, AED3,800.00 per month

A call centre representative is required to attend to 24/7 customer service care to respond to:customer queries via phone- management of accommodation, hotels, flights- other task as requiredYou will be based in Dubai office on a rotational shift duties.Salary: AED2,500.00 per monthAbility to commute/relocate: Dubai: Reliably commute or planning to relocate...

Hiring Call Centre Agents to contact potential new clients, giving them updates about the capital market, & making investment accounts for them.Qualifications: Selling skills Good communication & customer service skills Attention to details Confident/ Quick learner Goaloriented person English/ Hindi/ Urdu speakersFRESHERS ARE WELCOMESalary: AED2, AED4,000.00...

We're hiringWe're currently searching for an experienced Call Center Supervisor to join our team.About us.Bizrahmed is a well-established medical centre in Dubai with multiple global branches in London and KSA. We have over 25 years' experience within the cosmetic industry, working alongside world renowned plastic surgeons and doctors. We offer various...

We're hiringWe're currently searching for an experienced Call Center Supervisor to join our team.About us.Bizrahmed is a well-established medical centre in Dubai with multiple global branches in London and KSA. We have over 25 years' experience within the cosmetic industry, working alongside world renowned plastic surgeons and doctors. We offer various...

Follow up with Customers via phone or messaging platforms, ensuring timely responses and addressing any queries or concerns.Confirm appointments with patients through both phone calls and messages, maintaining accurate scheduling records.Manage pricing inquiries, updating quotations and coordinating with relevant departments to ensure accurate pricing...

Evaluate customer interactions to ensure they meet quality standards, using a predefined framework This involves regularly assessing a specified number of contacts per agent based on department need. Provide timely and constructive feedback to customer service agents based on assessment results. Develop coaching plans to address areas of strength and...

Evaluate customer interactions to ensure they meet quality standards, using a predefined framework This involves regularly assessing a specified number of contacts per agent based on department need.Provide timely and constructive feedback to customer service agents based on assessment results.Develop coaching plans to address areas of strength and weakness...

We have excellent job opportunities. We are looking for call centre executives for our business located in Dubai.Qualifications: Hindi, Tamil, Telugu, Kannada and Malayalam would be an added distinct advantage. No prior experience required. Should have passed Ordinary level examinations. Age should be 27 years or below. Be a team player with a positive and...

We are hiring for Call Center Agent for one of the client in UAE.Job Details Minimum 6 month of experience in call centre and BPO Arabic nationality can apply Salary AED 3500 (All Inclusive)+ Visa + Insurance + leaves + EOSB Location Umramool, Dubai Immediate Joiner

Our client a leading Insurance company is seeking to hire Call Centre Agent with Insurance background.Job Summary:Communicates with internal and external customers about policies, solutions, and marketing initiatives.Job Functions Handle direct clients (individual) with and sell TMNF insurance products. Provide timely and accurate response to client...

The job posting is outdated and position may be filled Responsibilities: Perform such other functions as may be delegated by management from time to time. Deal with Emergency calls Prepare the Team Roster. Verify the daily wake-up calls Ensure the team checklist is followed. Follow up on the emergency request on the system with the concerned departments....