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CRM Operations Coordinator

3 months ago

Dubai, Dubai, United Arab Emirates PS I Real Estate LLC Full time

Summary


Data entry operator, collecting and entering data in databases and maintaining accurate records of valuable company information and receptionist proven ability to juggle multiple tasks and responsibilities while taking full ownership of his/her work, demonstrating excellent telephone etiquette.

Attend to visitors and deal with inquiries on the phone and face to face, and Supply information regarding the organization to the employees, clients, and customers.


Responsibilities

  • Entering customer and account data from source documents within time limits.
  • Compiling, verifying the accuracy and sorting information to prepare source data for computer entry.
  • Reviewing data for deficiencies or errors, correcting any incompatibilities and checking the output.
  • Generate reports, store completed work with database and perform backup operations.
  • Respond to queries for information and access relevant file.
  • Research and obtain further information for incomplete documents.
  • Scan documents and print files, when needed.
  • Keep information confidential.
  • Ensure proper use of office equipment and address any malfunctions.
  • Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
  • Answering phones in a professional manner, and routing calls as necessary.
  • Receiving and sorting daily mail.
  • Assisting with a variety of administrative tasks including copying, faxing, taking notes and making travel plans.
  • Provide excellent customer service.
  • Create and manage both digital and hard copy filing systems for all clients.
  • Maintaining office services as required (such as cleaners and maintenance companies).
  • Receiving and dispatching deliveries.
  • Taking and ensuring messages are passed to the appropriate staff member on a timely basis.
  • Discrepancy Resolution.
  • Assist with invoicing, maintaining accounting files, project setups, and new client/vendor setups.
  • Report to and assist Chief Operating Officer (COO) in daily tasks and duties.
  • Oversee and direct daily company administrative processes and procedures.
  • Ensure company policies align with and advance business objectives.
  • Strategically mapout, plan, and manage projects.
  • Analyze and maintain operational data.
  • Develop improved business functionality.
  • Ensure compliance with best business practices throughout organization.
  • Implement improved on operational measures and policies that promote efficiency.
  • Manage relationships/agreements with external partners/clients.
  • Contribute to the improvement of new products and services.
  • Track and maintain budgets of operational costs.
  • Maintain positive client and vendor relationships.
  • Develop and implement human resources practices.
  • Implementation of ALL SOPs' with high Compliance.

Qualifications:

  • Bachelor degree (Attested).
  • 24 years of relevant experience in the office environment or equivalent experience.
  • Presentable and Elegant, Adhere to workflow.
  • Consistent, professional dress and manner.
  • Adaptable & Flexible in terms of Working Hours.
  • Excellent Verbal Communication Skills.
  • Experience with MS Office and data programs.
  • Able to manage priorities and solve problems.
  • Detailoriented and able to multitask.
  • Must have a good command of the English language, strong oral and written communication skills.
  • Good reasoning, mathematical, organizational and language skills.
  • Accurately follow written and verbal instructions.
  • Must be reliable and dependable.

Salary:
AED5, AED7,000.00 per month

Application Question(s):

  • What are the differences between Real Estate Contracts?

Experience:

  • Sales: 1 year (required)
  • Coordinating: 1 year (required)
  • CRM: 1 year (required)
Real Estate: 1 year (required)

Language:

  • Arabic (required)