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Spa Therapist

4 months ago

Dubai, Dubai, United Arab Emirates Banyan Tree Full time

General

  • To have a complete understanding of and adhere to the Spa and company's policy and procedures.
  • To ensure spa's grooming standards are adhered to.
  • To contributes the morale and team spirit of company by maintaining excellent work collaboration.
  • and relationships among associates within the company, gallery and hotel.

Performance Evaluation Criteria

  • Quality of treatments. Proficiency in roles at required level.
  • Guest contact skills.
  • Teamwork.
  • Mystery Shopper Results.
  • Conversant with relevant emergency procedures.
  • Knowledge or relevant rules and regulations.
  • Knowledge of the company, spa and its environment.
  • Knowledge of hygienic, safety and security procedures.
  • Knowledge of relevant guest satisfaction standards.
  • Language requirements met or exceeded.

Abilities/Key Competencies/Skills

Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company's Heartist service culture to be responsive, respectful and deliver a great experience.

Leading Myself

  • Positive Orientation
  • Operational Decision Making
  • Self-Development & Management

Leading Others

  • Developing an Empowered Team
  • Leading an Engaged and Diverse Team
  • Communication

Leading the Business

  • Advocating Guest Passion
  • Business Planning and Analysis
  • Business Improvement and Change

Qualifications

Experience/Certificates/Education

  • Prior experience in a luxury hotel spa is required.
  • Completion of a recognized spa therapy training program is a must.
  • Proficiency in various massage modalities, including Swedish and deep tissue.
  • Understanding of human anatomy for tailored client treatments.
  • Understanding of human anatomy for tailored client treatments.
  • Understanding of human anatomy for tailored client treatments.
  • Adherence to strict hygiene and sanitation practices.
  • Knowledge of spa products, including oils and skincare items.
  • Knowledge of spa products, including oils and skincare items.