Transformation Lead

2 weeks ago

United Arab Emirates Allianz Partners Full time
We are Allianz Partners. The leader in assistance and insurance solutions in the areas of international health, assistance, automotive and travel insurance. Allianz Partners is a global family of over 19,000 employees across 78 countries.

This role is in the International Health part of the business, which has a number of well-known customer facing brands such as Allianz Care, Nextcare and Medi24.


The International Health line of business provides international health, life and disability insurance and services, reinsurance and administration services to a wide range of customers.

These include multinational companies, intergovernmental organisations (IGOs), non-governmental organisations (NGOs), private individuals, families and students.

Our mission is to ensure that customers have access to quality healthcare through our support, care and commitment to go the extra mile.

We are a truly global health partner for our customers, ensuring fast and simple access to the best advice, treatment and value for our customer.


Summary:

The role of the Transformation Lead involves driving the Transformation of the Digital Product(s) from both technical and strategic perspectives.

From a technical point of view, the Transformation Lead is responsible to drive the configuration, set-up, activation, and ensure that the Digital Product(s) functionalities are well adapted to the clients and market preferences.

Likewise, from a strategic point of view, the incumbent in this role is responsible to ensure that the Digital Product(s) satisfies the different market demands and the stakeholders are trained & onboard with the updates.


Main Tasks:

Leading the Digital Product Setup and Configuration

  • Identify the needed setup and configuration checklist and create the procedure that will be adapted as per the different countries / business units and client needs.
  • Ensure all local processes are adapted and aligned to ensure the Digital Product(s) functionalities are performing as designed

Promoting the Digital Product Functionalities for internal stakeholders

  • Stay fully aware about the latest Digital Product(s) releases, understanding each release impact on the different clients & markets
  • Ensure the Digital Product(s) functionalities are well understood by the different countries and stakeholders
  • Ensure the Digital Products(s) manuals and user manuals are continuously communicated to the different Digital Product(s) stakeholders
  • Work closely with the sales team and Digital Product(s) ambassadors ensuring a clear alignment of Product(s) functionalities and utilization
  • Work closely with the Product owners ensuing that the Digital Product(s) roadmaps satisfies the different markets needs

Training

  • Conduct the needed trainings for the involved department (e.g. sales teams, support teams )
  • Ensure training materials, manuals and user guides are uptodate

Level 2

Support

  • Provide assistance and support as maybe required from a technicality standpoint
  • Liaise with the concerned teams for problem resolution

Monitoring, Adoption, & Performance

  • Continuously monitor the Digital Product(s) usage of new functionalities and their performance
  • Continuously monitor the Digital Product(s) technical performance
  • Provide regular monthly report on the raised issues & support cases, number of users, and used functionalities

Minimum Requirements:

  • Bachelor Degree in the considered domain
  • Knowledgeable about managing & maintaining the Digital Product
  • Ability to dive into details and be handson on Digital Product lifecycle
  • Fit to carry out duties
  • Legally permitted to work in the country of operations
  • Carry no travel restrictions.

Job Level:

Professional

Location:

  • AE
    Available until:
31/01/2023

Area of Expertise:

IT & Tech Engineering

Unit:

Allianz Partners

Employing Entity:

NEXTCARE Claims Management LLC

Job Type:

Full-Time

Remote Job:

Not applicable

Employment Type:

Permanent

ID:

21613

  • Transformation Manager

    2 weeks ago

    United Arab Emirates Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Data Migration Lead

    2 weeks ago

    United Arab Emirates Al Tayer Group Full time

    About UsAs a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world's best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing...

  • Transformation Project Manager

    2 weeks ago

    United Arab Emirates Allianz Partners Full time

    Key Responsibilities Plan, coordinate and implement a Strategic Transformation Program, managing from original concept through to final implementation, ensuring delivery ontime. Ensure project methodologies (Waterfall and Agile), project delivery processes, and implementation management processes are followed. This includes managing and driving, Project...

  • Retail ERP Techno Functional Lead

    2 weeks ago

    United Arab Emirates Al Tayer Group Full time

    About UsAs a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world's best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing...

  • Lead Makeup Artist

    2 weeks ago

    United Arab Emirates Alshaya Full time

    Lead Makeup Artist - Charlotte Tilbury UAE:Job Number:Work type: Permanent Full TimeLocation: UAECategories: Fashion, Mid-Senior LevelDescriptionTo Role model and display exceptional Artistry and Commercial skill always Striving to exceed personal targets delivering and driving Charlotte Tilbury philosophy of 'artistry made easy'.The Tilbury Magic is at the...

  • Goa Menat Lead

    2 weeks ago

    United Arab Emirates HSBC Full time

    Job descriptionGOA MENAT Lead (0000J4NP)Company:HSBCSome careers open more doors than others.If you're looking for a career that will give you plenty of opportunities to develop and your future will be rich with potential, join our new company which will be established in Oman. Whether you want a career that could take you to the top, or simply take you in...

  • R2r Process Improvement Lead

    2 weeks ago

    United Arab Emirates Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • PMO Manager

    2 weeks ago

    United Arab Emirates Majid al Futtaim Properties Full time

    Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...

  • Manager Industrial Manufacturing and Automotive

    2 weeks ago

    United Arab Emirates NSI Talent Full time

    Manager Industrial Manufacturing and Automotive Consulting- Location:United Arab Emirates***- Job Type:Permanent***- Date Posted:23/01/2023***As a Manager for the IMA (Industrial Manufacturing and Automotive) practice based in Dubai, UAE, you will be responsible for leading the development and execution of strategic initiatives primarily in the...

  • Sales Manager, Lower Gulf

    2 weeks ago

    United Arab Emirates Coursera Full time

    Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 136 million registered learners as of September 30, 2023.Coursera partners with over 300 leading university and...

  • Retail Omni

    2 weeks ago

    United Arab Emirates Al Tayer Group Full time

    About UsAs a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world's best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing...

  • Project Manager

    2 weeks ago

    United Arab Emirates ParamInfo Full time

    Experience:8-10Posted:26 Jan,2024Location:United Arab EmiratesJob Title: Project Manager -Digital TransformationLocation:Ras Al KhaimaJob Profile The Digital Transformation Project Manager will help transform the way our organization operates from people, process and technology perspective by helping Business & IT understand what is possible and desirable,...

  • Vice President Strategy

    2 weeks ago

    United Arab Emirates Majid Al Futtaim Full time

    Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...

  • Head of People

    2 weeks ago

    United Arab Emirates Emirates NBD Full time

    COMPANY INTRODUCTIONEmirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89...

  • SAP Presales Solution Architect

    2 weeks ago

    United Arab Emirates Disruptive Executive Hiring Limited Full time

    Job Description:SAP Onshore Presales:Description: The SAP Onshore Pre Sales Manager will be an integral part of the SAP Business and play critical roles across several different areas. Has a deep understanding of the SAP Customer Value Journey Is a generalist role looking across all of the SAP suite of capability, with core expertise in specific SAP modules,...

  • Principal - Portfolio Strategy & Operations

    2 weeks ago

    United Arab Emirates Recruitment Room Full time

    What we are looking for:In this role, you will be in charge of supporting our existing and future portfolio companies with strategic partnerships, equity story building, and network strengthening with key potential acquirers. You will also work very closely with our founders to help them prepare for critical stages of their journey (fundraising, M&A,), and...

  • Manager- Digital

    2 weeks ago

    United Arab Emirates NSI Talent Full time

    Manager Digital Consulting- Location:United Arab Emirates***- Job Type:Permanent***- Date Posted:14/03/2023***The Digital Practice is now taking shape.The goal of the practice is simple: help our clients with end-to-end digital transformations from strategy formulation to execution. Through a unique understanding of the economics of the industries we serve,...

  • Business Intelligence Analyst

    2 weeks ago

    United Arab Emirates Majid al Futtaim Properties Full time

    Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...

  • Customer Interface Executive

    2 weeks ago

    United Arab Emirates Trukker Full time

    TruKKer is Middle East's 1st and largest on-demand truck aggregator. TruKKer is transforming the fragmented logistics market to make it standardized, transparent and efficient by leveraging the power of technology. We are driving adaptation of technology at the lowest levels of business i.e the drivers. We are the front runners of introducing technology to...

  • Principal Transport Planner

    2 weeks ago

    United Arab Emirates Mott MacDonald Full time

    Mott MacDonald are currently looking for a Principle Transport Planner to lead the delivery of transportation and mobility support on masterplanning and land development projects in the UAE and wider region.Key responsibilities and duties are listed, but not limited to, the below: Lead and mentor small design teams to provide efficient and compliant...