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CRM Manager
2 weeks ago
- Creating a set of universal customer relationship procedures and implementing them at every level of the company
- Analyzing customer journeys and looking to increase sales based on the received information
- Supervising the organization's direct communication with customers and promptly solving any issues
- Dividing the customer database by certain relevant customer characteristics and personalizing the approach accordingly
- Using existing customer information to identify new potential customers and target audiences
- Implementing new and more costefficient communication channels with customers
- Constantly testing all customer interaction procedures and making sure the most efficient approaches are always prioritized.
- Coordinating multiple departments regarding their customer interactions and finding ways to increase the level and effectiveness of their cooperation
- Constantly studying the organization's direct competitors and analyzing how they handle customer relationships
- Communicating directly with customers and acknowledging their issues
Salary:
AED10, AED12,000.00 per month
Ability to commute/relocate:
- Sharjah: Reliably commute or planning to relocate before starting work (required)
Experience:
- Automotive/
Language:
- English (required)
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