Customer Care Lead
1 week ago
- Previous experience in a callcenter environment as a Quality Lead for a minimum of two years,with a focus on quality assurance andmonitoring
- Increase and maximize productivitytargets through driving retail KPIs and operationbasics
- Work effectively with call center teams,supervisors, and managers to implement quality initiatives anddrive performance
- Strong communication skillsare required to provide feedback, coaching, and training to callcenter agents and management, along with beingbilingual.
- Follow guidelines set in the opsmanual relating to customer service andfinance
- Knowledge of quality assuranceprocesses, metrics, and best practices in customerservice
- Experience with quality monitoringtools and systems to evaluate call quality and adherence tostandards
- Develop and deliver training programsto enhance agent skills and improve overall qualityperformance
- Maintain a customer-centricapproach, ensuring that quality efforts align with enhancingcustomer satisfaction and loyalty
- Proficient inusing Excel and PowerPoint
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Customer Care Executive
1 week ago
Dubai, Dubai, United Arab Emirates Advanced Care Medical Center Full timeWe are actively seeking Customer Care Executive to join our team.Full job description: All queries to be responded to efficiently and informatively, with polite language in English or Hindi. Strong ability to work on multiple tasks or assignments. Good communication skills.Additional Qualifications: Basic Computer Knowledge Highly motivated and energetic...
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Customer Care Lead
1 week ago
Dubai, Dubai, United Arab Emirates LANDMARK Group Full timePrevious experience in a call center environment as a Quality Lead for a minimum of two years, with a focus on quality assurance and monitoringIncrease and maximize productivity targets through driving retail KPIs and operation basicsWork effectively with call center teams, supervisors, and managers to implement quality initiatives and drive...
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Customer Care
1 week ago
Dubai, Dubai, United Arab Emirates Real Estate Company - Dubai Full timeWe are hiring Customer Care - Advanced System Administrator with minimum 1 Year of good CRM/Telecommunication system handling experience.What We Offer? Attractive Salary Pleasing incentives in your monthly package on achieving targets Reimbursements covered Daily New Leads assuredWhat you will do? Collaborate with telecommunication network team to plan leads...
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Customer Care
1 week ago
Dubai, Dubai, United Arab Emirates Chalhoub Group Full timeINSPIRE | EXHILARATE | DELIGHTFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion,...
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Assistant Administratif
1 week ago
Dubai, Dubai, United Arab Emirates FRENCHY CUSTOMER CARE Full time**Description du poste****Points majeurs avant de postuler**:- L'entreprise travaillant exclusivement pour des clients basés en France, l'organisation du temps de travail est basée sur le calendrier français Du Lundi au Vendredi - repos Samedi/Dimanche - jours fériés français et sur les horaires de bureaux en France (+2/3 heures de décalage horaire...
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Customer Care Executive
1 week ago
Dubai, Dubai, United Arab Emirates Najma Consultancy Full timeNAJMA CONSULTANCY01-03 years:Dubai:Competitive: DAY Posted: 3 Hours ago Job Likes: Not Available Job Views: Not Available Full TimeJob Descriptions:We are looking for a customer care executive who will be responsible for providing exceptional customer care to the clients to drive business growth. They must be able to handle stressful situations and be...
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Customer Care Executive
1 week ago
Dubai, Dubai, United Arab Emirates Precision Hire Solution Full timeHatchfit Physiotherapy Clinic is seeking a dedicated FullTime Customer Care Executive to join our team in Dubai. Job Responsibilities:Manage import and export shipping orders from clients or initiated by Customer Service Front Line covering sea freight airfreight and land freight.Open shipping orders and insert Request for Quotations. Obtain rates negotiate...
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Customer Care Support
1 week ago
Dubai, Dubai, United Arab Emirates Nilfisk Full timeCompanyNilfisk is one of the world's leading manufacturers of professional cleaning equipment. Headquartered in Denmark and has sales companies in 45 countries around the world and dealers in more than 70 countries. We have our own production facilities in 8 countries, and we are a total of more than 5,000 employees dedicated to enabling sustainable cleaning...
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Customer Care Operations Manager
1 week ago
Dubai, Dubai, United Arab Emirates Majid Al Futtaim Full timeMajid Al Futtaim Retail invites you to join us in our quest to create great moments for everyone, everyday We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...
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Customer Care Specialist
1 week ago
Dubai, Dubai, United Arab Emirates Kerry Full timeCustomer Care Specialist | Kerry DubaiEvery day, millions of people throughout the world consume foods and beverages containing Kerry's taste and nutrition solutions. We are committed to making the world of food and beverage better for everyone, and dedicated to our Purpose, Inspiring Food, Nourishing Life.Customer Care Specialist | Kerry Dubai | Apply...
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Customer Care Executive
1 week ago
Dubai, Dubai, United Arab Emirates Najmaconsultancy Full timeWe are looking for a Customer Care Executive who will be responsible to provide exceptional customer service to clients seeking information, assistance, and support related to our all-business units. You will play a critical part in ensuring clients have a positive experience and receive accurate information about our business units. Responsibilities ...
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Customer Care Executive
1 week ago
Dubai, Dubai, United Arab Emirates Hatchfit Physiotherapy Clinic Full timeHatchfit Physiotherapy Clinic is seeking a dedicated Full-Time Customer Care Executive to join our team in Dubai.Responsibilities: Manage import and export shipping orders from clients or initiated by Customer Service Front Line, covering sea freight, airfreight, and land freight. Open shipping orders and insert Request for Quotations. Obtain rates,...
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Customer Care Associate
1 week ago
Dubai, Dubai, United Arab Emirates Huddex Full timeAbout the Customer Service Representative Position:Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely...
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Customer Care Executive
1 week ago
Dubai, Dubai, United Arab Emirates Precision Hire Solution Full timeJob Responsibilities:Manage import and export shipping orders from clients or initiated by Customer Service Front Line covering sea freight, airfreight, and land freight.Open shipping orders and insert Request for Quotations. Obtain rates, negotiate, and follow up on quotations from agents.Track daily orders from clients with the operations department and...
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Customer Care Executive
1 week ago
Dubai, Dubai, United Arab Emirates Al Haktur IT Solutions Full timeWe are seeking a dedicated and enthusiastic Customer Care Executive to join our team at Al Haktur IT Solutions in Dubai. As a Customer Care Executive, you will be the primary point of contact for our valued customers, ensuring a positive and satisfying experience with our products and services.Responsibilities: Provide exceptional customer service by...
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Customer Care Assistant
1 week ago
Dubai, Dubai, United Arab Emirates Emirates Flight Catering Full timeKEY ACCOUNTABILITIES:Ensure compliance to all Health and Safety policies.Reports any Health and Safety hazards to immediate head.Incident and Accident reportResponsible for timely identification and resolution of problems.Customer complaints records Respond positively to the requests of senior staff andEnhanced Team work establish and maintain positive...
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Customer Care Advisor
1 week ago
Dubai, Dubai, United Arab Emirates Emirates NBD Full timeEmirates NBD is a market leader across the MENAT (Middle East, North Africa andTürkiye) region with a presence in 13 countries, serving over 20 million customers. TheEmirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. EmiratesNBD is the leading financial services brand in the UAE with a Brand value of USD 3.89billion.At the bank, we serve...
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Auto Care Workshop Supervisor
1 week ago
Dubai, Dubai, United Arab Emirates EXO Exclusive Auto Care Full timeAuto Care Workshop SupervisorOverview of the Role:You will manage and lead a team of professionals from Detailing, Bodyshop, Tinting, PPF and Foiling/Wrapping Departments. The role requires coordinating with different departments and distribute the workload to the team to ensure that process is followed, and vehicles are delivered on time in excellent...
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Customer Care Trainee
1 week ago
Dubai, Dubai, United Arab Emirates Chalhoub Group Full timeINSPIRE | EXHILARATE | DELIGHTFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavor to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion,...
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Customer Care Representative
1 week ago
Dubai, Dubai, United Arab Emirates Boston Scientific Corporation Full timeCustomer Care Representative: Remote Eligible: Hybrid Onsite Location(s): Dubai, AEDiversity Innovation Caring Global Collaboration Winning Spirit High PerformanceAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health...