Alliance Connect Demo

2 weeks ago

Dubai, Dubai, United Arab Emirates H-E-B Full time

Do you have a:

HEART FOR PEOPLE- commitment to work hard to make sure People come first?

HEAD FOR BUSINESS- the know-how to combine first-class customer service and selling?

PASSION FOR RESULTS- ability to meet sales goals in a fast-paced environment, while handling multiple concurrent tasks?

We are looking for:

  • strong communication and interpersonal skills
  • passion for customer service and hospitality

What is the work?

Customer Service / Sales:

  • Follows the customer service and hospitality model to connect with Customers, building a sense of community and driving loyalty
  • Creates an atmosphere of celebration by participating in total store events
  • Engages Customers with enthusiasm, sharing product knowledge, samples, and savings / value information; finds opportunities to surprise and delight Customers
  • Provides excellent customer service; answers product-related questions; helps Customers locate merchandise
  • Reviews educational materials (story, video, etc.) and experiences products prior to each scheduled event
  • Ensures all selling material, including signage, recipe cards, coupons, etc., are printed and displayed to support customer engagement
  • Prepares, stages, executes, and closes events, including product, equipment, supplies, safety / sanitation needs, marketing materials, sample payment, closing event in scheduling system, etc.
  • Prepares products for use in demonstrations / samplings
  • Reviews daily sales reports; understands success metrics

Food Safety / Sanitation:

  • Ensures compliance with federal, state, and H-E-B food safety regulations / standards and department SOPs daily
  • Attends required food safety and related trainings
  • Maintains a professional, clean, healthy, and safe work environment
  • Cleans up workstation area; assists other sales Partners as needed

What is your background?

  • Minimum age 18 (mandatory)
  • Experience in sales or customer service
  • Experience in product demonstration (preferred)

Do you have what it takes to be a fit as an H-E-B Selling Demo Rep?

  • Knowledge of sales or product demonstration (preferred)
  • Strong communication and interpersonal skills
  • Strong customer service skills
  • Ability to communicate all product ingredients and recipe components to inform Customers with allergy or dietary concerns
  • Ability to read and interpret documents
  • Ability to manage multiple priorities and shift focus between projects
  • Ability and willingness to work flexible hours
  • A passion for customer service and hospitality

Can you...

  • Constantly* stand, reach at waist, and grasp
  • Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, and perform fine motor movements
  • Occasionally be exposed to cold & hot temperatures, loud noise, wet conditions
  • Demonstrate the ability to lift 35 lbs, and manage more than 25 lbs**
  • While there may be exceptions, the measurements noted are generally defined as-Constantly: 5.5+ hours per 8-hour day; Frequently: hours per 8-hour day; Occasionally: hours per 8-hour day
  • It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

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