Associate – WFM

1. JOB PURPOSE**The job holder is responsible of visualizing, articulating and solving complex and complicated business problems and identifying opportunities for innovation in various departments of the organization. He/She identifies what works best for customers.2. RESPONSIBILITIES AND DUTIES**- Devises detailed resource optimization plans in a...

About the jobKey Responsibilities:• Service Delivery – achieving all key contractual SLAs• Day to day Client management• Lead all client and internal calls for the process, single point of contact• Direct WFM, Training, and other shared services for optimum functioning of account• Single point of contact for all financial decisions regarding the...

About the jobJob Title:Operations Manager IIJob DescriptionThe Operations Manager II is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is responsible for building and maintaining client relationships, meeting service level agreements and achieving financial expectations.Essential Functions/Core...

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

Customer Service/Support Location Dubai United Arab Emirates Job Title: Operations ManagerContact CenterReal Estate ( Bilingual English/ Arabic)Job Description The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations...

Customer Service/Support Location Dubai United Arab Emirates Job Title: Operations Manager Contact Center Real Estate ( Bilingual English/ Arabic) Job Description The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial...

Operations Manager - Contact Center - Real Estate ( Bilingual- English/ Arabic)Apply NowJob Title:Operations Manager - Contact Center - Real Estate ( Bilingual- English/ Arabic)Job DescriptionThe Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level...

Contract – 1 yearSalary – up to AED 7KExperience – Minimum 2 years of experience either in WFM (Home country experience will also be considered)Visa will be providedRequirements:Minimum 2+ years of experience either in WFMExposure to Banking domainHands on experience with any of the WFM tools (IEX, Verint Impact 360, Genesys WFM, Aspect eWFM)Working...

**Our Client in India is hiring urgently for Noida location**: **Designation: Time and Attendance Executive - WFM** **Work Location: Noida, India** **Salary: INR - 50,000 (Monthly Fixed all inclusive)** **Job Requirements**: - Bachelor’s degree/ Diploma in Business administration, Finance, or accounting. - 2+ Years of experience in Payroll / Attendance...

**1. **JOB PURPOSE** The job holder is responsible of visualizing, articulating and solving complex and complicated business problems and identifying opportunities for innovation in various departments of the organization. He/She identifies what works best for customers. **2. **RESPONSIBILITIES AND DUTIES** - Devises detailed resource optimization plans in...

**1. **JOB PURPOSE** The job holder is responsible of visualizing, articulating and solving complex and complicated business problems and identifying opportunities for innovation in various departments of the organization. He/She identifies what works best for customers. **2. **RESPONSIBILITIES AND DUTIES** - Devises detailed resource optimization plans in...

About thejobKeyResponsibilities:•Service Delivery – achieving all key contractualSLAs• Day to day Clientmanagement• Lead all client andinternal calls for the process, single point ofcontact• Direct WFM, Training, andother shared services for optimum functioning ofaccount• Single point of contact forall financial decisions regarding theaccount•...

About thejobKeyResponsibilities:•Service Delivery – achieving all key contractualSLAs• Day to day Clientmanagement• Lead all client andinternal calls for the process, single point ofcontact• Direct WFM, Training, andother shared services for optimum functioning ofaccount• Single point of contact forall financial decisions regarding theaccount•...

About the jobKey Responsibilities:• Service Delivery – achieving all key contractual SLAs• Day to day Client management• Lead all client and internal calls for the process, single point of contact• Direct WFM, Training, and other shared services for optimum functioning of account• Single point of contact for all financial...

About the jobKey Responsibilities:• Service Delivery – achieving all key contractual SLAs• Day to day Client management• Lead all client and internal calls for the process, single point of contact• Direct WFM, Training, and other shared services for optimum functioning of account• Single point of contact for all financial...

About the jobJobTitle:Operations ManagerIIJobDescriptionThe OperationsManager II is responsible for coaching and supervising a group ofOperations Managers and/or Team Leaders. This position isresponsible for building and maintaining client relationships,meeting service level agreements and achieving financialexpectations.EssentialFunctions/Core...

About the jobJobTitle:Operations ManagerIIJobDescriptionThe OperationsManager II is responsible for coaching and supervising a group ofOperations Managers and/or Team Leaders. This position isresponsible for building and maintaining client relationships,meeting service level agreements and achieving financialexpectations.EssentialFunctions/Core...

About the jobJob Title:Operations Manager IIJob DescriptionThe Operations Manager II is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is responsible for building and maintaining client relationships, meeting service level agreements and achieving financial expectations.Essential Functions/Core...

About the jobJob Title:Operations Manager IIJob DescriptionThe Operations Manager II is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is responsible for building and maintaining client relationships, meeting service level agreements and achieving financial expectations.Essential Functions/Core...

**Customer Service/Support** **Location** - Dubai, United Arab Emirates*** Job Title: Operations Manager - Contact Center - Real Estate ( Bilingual - English/ Arabic) **Job Description**: The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level...

Customer Service/Support Location Dubai United Arab Emirates Job Title: Operations ManagerContact CenterReal Estate ( Bilingual English/ Arabic)Job Description The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations...

Job Title:Operations Manager IIJob DescriptionThe Operations Manager II is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is responsible for building and maintaining client relationships, meeting service level agreements and achieving financial expectations.Essential Functions/Core...

Customer Service/Support Location Dubai United Arab Emirates Job Title: Operations Manager Contact Center Real Estate ( Bilingual English/ Arabic) Job Description The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial...

Customer Service/Support Location Dubai United Arab Emirates Job Title: Operations Manager Contact Center Real Estate ( Bilingual English/ Arabic) Job Description The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial...