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Product Support Executive- After Sales Support
1 week ago
Who we are:
Al Marwan Group is a holding company established in 1978. With a diversified portfolio in Real Estate Development & Management, Hospitality, General Contracting, and Heavy Machinery trading of both brand new and used equipment for the Construction, Mining, Oil, and Gas industries.
We are currently seeking a highly skilled and motivated Product Support Executive - After Sales Support to join our team.
Job Duties:
- Prospect and develop assigned accounts and provide parts and service to meet customer needs.
- Establish and maintain close working relationships with customers at all levels.
- Introduce Al Marwan parts and service capabilities to all customers.
- Make regular sales calls on customers in assigned markets and maintain a quoting process for parts and service.
- Assist customers in the selection of programs to ensure the maximum lifecycle of their equipment.
- Provide coordination between customers and relevant departments to offer the best possible service.
- Maintain customer contact information, sales call reports, and weekly call planners.
- Perform other duties as assigned to meet company goals and objectives.
Qualifications:
Education:
- Bachelor's degree in Business Administration, Marketing, Engineering, or a related field (preferred).
Experience:
- Minimum of 3-5 years in product support with a background in customer service (preferred).
Other Requirements:
- Ability to communicate clearly both orally and in writing.
- Excellent interpersonal skills.
- Strong organizational and planning abilities.
- Valid driving license.
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Sharjah, Sharjah, United Arab Emirates Al Marwan Group of Companies Full timeWe are Hiring for Product Support Executive - After Sales Support - to join our team.Job Duties: Prospect and develop assigned accounts and provide parts and service to meet customer needs. Establish and maintain closeworking relationships with customers at all levels. Introduction of Al Marwan parts and service capabilities to all customers. Make routine...
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