Information Technology Assistant
1 week ago
Job Description:
IT Assistant
Position:
IT Assistant
Location:
Dubai World Trade Center
Summary:
Key Responsibilities:
-
Technical Support:
- Provide firstline technical support to endusers, addressing hardware, software, and network issues.
- Assist in troubleshooting and resolving ITrelated problems in a timely manner.
Hardware and Software Maintenance:
- Perform regular maintenance on computer systems, including installing updates, patches, and antivirus software.
- Assist in the procurement, installation, and configuration of hardware and software.
User Account Management:
- Set up and manage user accounts, permissions, and passwords.
- Ensure compliance with IT security policies and procedures.
Network Support:
- Assist in the configuration and maintenance of network equipment, including routers, switches, and firewalls.
- Troubleshoot network connectivity issues and assist in the implementation of network upgrades.
IT Documentation:
- Maintain accurate and uptodate documentation of IT systems, configurations, and procedures.
- Create and update user guides and documentation for common IT tasks.
IT Projects:
- Collaborate with the IT team on the implementation of IT projects, including system upgrades and rollouts.
- Assist in researching and evaluating new technologies to enhance IT capabilities.
Inventory Management:
- Track and manage IT equipment inventory, including computers, peripherals, and software licenses.
- Assist in procurement processes and vendor management.
Security:
- Assist in the implementation and monitoring of IT security measures.
- Stay informed about the latest cybersecurity threats and best practices.
Qualifications and Skills:
- Associate's degree in Information Technology, Computer Science, or a related field.
- Previous experience in a similar IT support role is a plus.
- Strong knowledge of computer systems, networks, and troubleshooting techniques.
- Familiarity with Windows and/or Mac operating systems.
- Proficiency in Microsoft Office Suite and basic IT tools.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively in a team.
Personal Attributes:
- Proactive and solutionoriented mindset.
- Strong attention to detail and organizational skills.
- Ability to prioritize and manage multiple tasks efficiently.
- Eagerness to learn and stay updated on emerging technologies.
Salary:
AED4, AED7,000.00 per month
Application Question(s):
- Are you an Emirati with Family Book?
-
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