Receptionist (Uaen) Only - Noya British School

2 weeks ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Aldar Academies Full time

Aldar Education are currently seeking a
Receptionist - UAE National for Noya British School to support our growing family of owned and operated schools in Abu Dhabi.

Minimum Qualifications:

  • High School Certificate/Diploma or Bachelor Degree Certificate.

Minimum Experience:

  • A minimum of 2 years of experience in a customer focused role in the region
  • Experience in the education field is preferred

Job Specific Knowledge & Skills:

  • Fluent English communication skills, written and oral
  • Arabic speaker is preferable
  • Strong interpersonal skills to aid in daily contact with parents in a diverse multicultural environment
  • Excellent office management skills

Main duties:

  • Deliver high quality customer service to all visitors and staff, representing the Academy in a professional manner
  • Greet visitors in a friendly and helpful manner
  • Have a strong knowledge of the key information about the Academy
  • Offer guidance and assistance to parents through the student registration and admission process during the initial enquiry stage
  • Provide general clerical/administrative support e.g. updating attendance registers, photocopying, filing, faxing, completing standard forms, responding to routine correspondence
  • Undertake wordprocessing and other IT based tasks e.g. database, excel, Internet research
  • Produce lists/information/data as required e.g. class lists
  • Sort and distribute mail

Specific Duties:

  • Attend and participate in relevant meetings as required
  • Answer, screen and forward incoming phone calls in a friendly and professional manner ( following our standard telephone etiquette/ protocol)
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Assist Admissions team with inbound and outbound calls
  • Log admissions enquiries into the MIS data base
  • Perform other clerical receptionist duties such as filing, photocopying and printing
  • Arrange transportation for visitors when require
  • Provide accurate and comprehensive information about the schools, including the curriculum, education level and tuition fees.
  • Respond to telephone calls and enquiries courteously and direct calls to appropriate personnel, using the Referral System.
  • Assist with tasks assigned as and when required by the management team.
  • Undertake any other reasonable duties within the overall function, commensurate with the grading and level of responsibility of the post
  • Perform other duties as requested by direct and dotted line reporting managers/ supervisors.

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