Client Relations Executive

1 week ago


Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates ADS INTERNATIONAL AUDITORS LLC ADS MANAGEMENT AND TAX CONSULTANCY Full time

Designation:

Client Relations Executive
Location:

  • RAK, UAE

Job Brief:

Responsibilities and accountabilities

  • Improve customer service experience, create engaged customers, and facilitate organic growth.
  • Take ownership of customers' issues and follow problems through to resolution.
  • Following up on complicated customer calls when required and collecting the documents.
  • Completing call notes and call reports as necessary and updating them in the system daily basis
  • Handle customer service complaints with professionalism and confidence
  • Identifying and initiating improvements to work, customer service, quality, and work process and contributing to business efficiency goals.
  • Carry out all the tasks ensuring all activities are completed within timescales and with a high degree of accuracy.
  • Build sustainable relationships and trust with the customer through open and interactive communication.

Knowledge, skills, and Abilities

  • A bachelor's degree in administration or any other field.
  • A minimum of 12 years of experience.
  • Fluent in English both verbal & Written skills
  • Basic PC skills required especially MS Excel, Word, and PDF
  • Excellent organizational, follow up and time management skills
  • Analytical and problemsolving skills
  • Leaning and information Absorption.

Ability to commute/relocate:
Ras al-Khaimah: Reliably commute or plan to relocate before starting work (required)

Education:

Bachelor's (preferred)

Experience:

accounts, admin, & any other field: 1 year (preferred)

Language:

English, Hindi (preferred)

Job Types:
Full-time, Permanent

Salary:
AED1, AED2,000.00 per month

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