Sales Support Engineer – Sensormatic Solutions

1 week ago


Dubai, Dubai, United Arab Emirates Johnson Controls Full time
Sales Support Engineer – Sensormatic Solutions (Dubai / KSA) | Johnson Controls DubaiAt Johnson Controls (

NYSE:
JCI) we transform the environments where people live, work, learn and play.

As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.

You will be working closely with the nominated account managers / account executives to ensure alignment to the wider customer strategy.

Sales Support Engineer – Sensormatic Solutions (Dubai / KSA) | Johnson Controls Dubai | Apply NowHow Will You Do ItYour role will be to ensure programs are managed, deployed and completed within the agreed programme parametersManage relationships within the Customer (internal and external) including, but not limited to, category management, loss prevention / asset protection, store operations, Traffic SolutionsCollate record and report progress internally and externally for Direct and Indirect business verticals.

Review monthly targets for inspection performanceInteract with web portals and customer reporting interfacesImprove customer service delivery in conjunction with Local and Central teamsAttend customer performance meetings , Support Key Account managers and sales managementIdentify and Investigate solutions to achieve solutions to retail business challengesProvide quick turnaround support for business as usual (BAU) customer requirements resulting in quotations being issued and orders being received and processed in a timely mannerWhat we look forRequiredUniversity Degree in relevant subject desirableMinimum 3 years experience in retail operations or customer handling roles within GCC regionRecent or Past experience in a customer facing environment which is a mix of Sales and Customer handling rolesRecent or Past experience in retail or product knowledge of EAS, Loss Prevention, retail automation solutionsProven track record of achievement in customer service excellenceDemonstrate the ability to network with relevant groupsExcellent communicator, Ability to prioritize tasks and achieve goalsProficient in Microsoft Office products with proven skills in data handling programs, program planning applications and web portal interfacesValid UAE driving licenseDon't miss out on this exciting opportunity – apply now at
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