Special Desk Officer Jobs In Dubai UAE 2023

1 week ago


Dubai, Dubai, United Arab Emirates GMG Full time
Special Desk Officer Jobs at a Leading Company in Dubai, UAE

About the Job:

We are looking for a dedicated Special Desk Officer to join our team. As a VIP/Special Desk Officer, you will play a crucial role in monitoring and tracking Special Cargo shipments while providing exceptional customer service and handling any exceptions that may arise.


Responsibilities:
- Track and Trace Export and Import Special Cargo shipments.
- Process Special Cargo Export/Import bookings and coordinate loading/delivery.
- Notify customers of any potential delays promptly.
- Update vessel schedules in Integrated Booking System portal.
- Ensure compliance with company rules and regulations and Special Cargo contract terms.
- Resolve problems that may occur during customer interactions.
- Participate in company initiatives to improve services.

Requirements:
- Bachelor's degree with 2 to 3 years of experience in a similar role.
- Proficient in English.
- Strong computer skills.
- Preferred background in logistics.

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