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School Front Desk Executive at Sisd
1 week ago
- Administration
Expires On: 15 August 2023
- Dubai
- The Swiss International Scientific School in Dubai (SISD) is looking to hire a qualified School Front Desk Executive, with an immediate start in August.
The Swiss International Scientific School in Dubai (SISD) is a leading international day and boarding school where future generations are inspired to become confident and enthusiastic lifelong learners, ready to embrace the opportunities and challenges of a global world.
Founded in 2015, our school currently welcomes more than 1800 students of more than 90 different nationalities on its cutting-edge campus, in the centre of Dubai.
From Pre-KG to Grade 12, SISD follows the full continuum International Baccalaureate (IB) programme in three streams focusing on personalised learning and the development of 21st century skills.
We pride ourselves on being a fully accredited IB Continuum World School, offering the IB Primary Years Programme (PYP), IB Middle Years Programme (MYP), IB Careers Programme (IB CP) and IB Diploma Programme (DP).
Our personalised international curriculum offers an engaging learning experience, the challenge of developing a real understanding of cultural diversity and the support of a thriving international community.
Job Title:
Front Desk Executive
Department:
Admin
Start Date:
August 2023
Reports to:
Head of Marketing & Admissions
Job Scope:
To work as part of a Front Desk Team and administration staff and to be responsible in all aspects of the smooth and efficient running of the School Front Desk, including secretarial and reception duties and admin support.
Responsibilities:
The following duties are not shown in order of priority or frequency, nor is the list comprehensive, but rather an indication of the type and level of duties expected of the post.
- To welcome visitors and acting as first point of contact for all visitors to the school
- To deal with telephone enquiries in a prompt, friendly and efficient manner and taking clear and accurate telephone messages.
- To respond to any parental and staff enquiries as appropriate
- To ensure that the reception area is tidy and welcoming at all times
- To register late arriving/early pick up students
- To maintain and update the student's attendance system
- To assist with filing, maintaining and updating information on ISAMS
- To arrange couriers and sort and distribute post
- To assist the Head of Marketing & Admissions with beginning and end of year administration and preparation
- To support the Admissions and Marketing team during peak times
- To provide administration, support, and practical arrangements for major events, i.e., Parent Teacher Conferences, school shows
- To contribute to the smooth running of the reception
- To maintaining records and files
- To keep telephone list updated
- To assist in administrative tasks allocated by line manager
- To be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person.
- To contribute to the overall ethos and aims of the School
Internal:
SISD team, School Management, Teachers, Students
External:
Parents, Guests, Partners, Suppliers
Position Requirements
Education:
College or Degree educated
Experience:
- Administration
- A minimum of 3 years' experience in the capacity of a Front Desk Executive/ Receptionist / Administrator in a multicultural environment or any other Customer Service function
- Experience of working in a school, college, or university a plus
Competencies:
- A second language desirable (French, German, Russian)
- A positive, flexible, 'can do' work ethic.
- Exceptional communication and organisational skills
- Strong collaboration skills to foster partnerships with all staff
- Calm and approachable manner
- Empathetic to the needs of all staff
- Excellent standards of personal presentation.
- Enjoyment of working in a positive, collaborative team environment with the values of honesty, integrity and mutual support at the core.
- Knowledge of Child Protection/Safeguarding
- An enthusiasm for engaging with diverse cultures tempered only with high levels of patience and adaptability
- Interculturally aware with welldeveloped interpersonal skills
- A sense of humour
Salary & Benefits:
Competitive remuneration and benefits
Contract:
Fixed Term contract
- Current CV not to exceed two pages
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