![NielsenIQ](https://contents.bebee.com/companies/ae/nielseniq/avatar-q3Uuf.png)
Senior Manager Customer Service
1 week ago
Collaborate with various internal teams, including Customer Success, Customer Care, Operations, Technical Support, and Product Development, to align efforts, share insights, and drive synergies in customer service delivery.
Monitor and analyze key performance metrics, identifying trends and opportunities for improvement, and taking corrective action as needed to ensure the consistent achievement of service goals.
Foster a customer-centric culture within the team, promoting empathy, active listening, and a genuine commitment to customer satisfaction.
Employ systematic approaches to identify underlying issues affecting performance, service quality, and customer satisfaction.
Utilize data analytics and qualitative insights to diagnose problems and develop effective solutions.
Drive a culture of proactive problem-solving, encouraging the team to delve deep into issues, beyond surface-level symptoms.
#J-18808-Ljbffr
-
Senior Manager Customer Service
1 week ago
Sharjah, Sharjah, United Arab Emirates NielsenIQ Full timeCollaborate with various internal teams, including Customer Success, Customer Care, Operations, Technical Support, and Product Development, to align efforts, share insights, and drive synergies in customer service delivery.Monitor and analyze key performance metrics, identifying trends and opportunities for improvement, and taking corrective action as needed...
-
Trainer, Customer Service
1 week ago
Sharjah, Sharjah, United Arab Emirates Mobisoft Telesolutions FZE Full timeTrainer, Customer ServiceClient Relations - Sharjah - Full TimeWho are weThe Exinity Group is a wealth engine that wants to make financial independence a reality for an aspiring and upwardly-mobile new generation of investors and traders - especially those in the developing world.We have two decades of experience and a strong global presence in risk-driven...
-
Senior Engineer – Contracts
1 week ago
Sharjah, Sharjah, United Arab Emirates HOVER SENIOR LIVING COMMUNITY Full timePetrofac is a leading international service provider to the energy industry, with a diverse client portfolio including many of the world's leading energy companies. We design, build, manage and maintain infrastructure for our clients. We recruit, reward, and develop our people based on merit regardless of race, nationality, religion, gender, age, sexual...
-
Customer Service
1 week ago
Sharjah, Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full timeCustomer Service Representative job descriptionA Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers' questions about products and services, and processing...
-
Customer Service
1 week ago
Sharjah, Sharjah, United Arab Emirates HK Express Delivery Services Full timeAre you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to become a Customer Service Supervisor at our leading Logistics & Courier Company. We are seeking a dynamic and motivated individual to lead our customer service team and ensure the highest level of...
-
Customer Service
1 week ago
Sharjah, Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full timeJob briefWe are looking for a customer-oriented service representative.What does a Customer Service Representative do?A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are...
-
Customer Service
1 week ago
Sharjah, Sharjah, United Arab Emirates Golden Arrow Full timeFor Ladies Only: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Keeping records of customer...
-
Customer Service
1 week ago
Sharjah, Sharjah, United Arab Emirates Baalbaki Chemical Industries Full timeCategory: Supply Chain Career Level: Experienced (Non-Managerial) Experience: 5 Years Required Qualification: Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field Requires Traveling: No Salary: Salary Not disclosed Salary Type: Per Month Total Vacancies: 1 Skills logistics supply chain management or a related...
-
Customer Service
1 week ago
Sharjah, Sharjah, United Arab Emirates Baalbaki Chemical Industries Full timeCategory:Supply ChainCareer Level:Experienced (Non-Managerial)Experience:5 YearsRequired Qualification:Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related fieldRequires Traveling:NoSalary:Salary Not disclosedSalary Type:Per MonthTotal Vacancies:1Skillslogisticssupply chain managementor a related...
-
Customer Service
1 week ago
Sharjah, Sharjah, United Arab Emirates Aram group company Full time"ONLY LOOKING FEMALE CANDIDATE" Real Estate experience is essential minimum of 2 year. Excellent time management skills and ability multi task. Competent user of Microsoft Office packages. Maintenance of CRM system, including regularly contacting owners to confirm property availability. Fluent in written & spoken English. Arabic speaking desirable....
-
Customer Service Executive
1 week ago
Sharjah, Sharjah, United Arab Emirates Al Huzaifa Furniture Full timeRole DescriptionThis is a full-time on-site role as a Customer Service Executive at Al Huzaifa Furniture in Sharjah. The role involves handling customer complaints and queries, providing solutions, and ensuring customer satisfaction. The Customer Service Executive would also be responsible for managing customer service and support.Qualifications...
-
Customer Service
1 week ago
Sharjah, Sharjah, United Arab Emirates TFE Full timeCustomer Service (UAE Nationality) for Engineering Company in Sharjah, minimum one year of experience in the same.Salary: AED6, AED7,000.00 per monthExperience:- customer service: 1 year (preferred)
-
Customer Service Representative
1 week ago
Sharjah, Sharjah, United Arab Emirates Abu Dhabi Islamic Bank Full timeCustomer Service RepresentativeRole: Customer Service RepresentativeLocation: SharjahRole Purpose:To welcome and greet incoming customers and guide the customers to the service points so as to deliver quality service while projecting ADIB's professional image in all interpersonal dealings.Key Accountabilities of the roleThese are the main responsibilities of...
-
Customer Service Executive
1 week ago
Sharjah, Sharjah, United Arab Emirates Al GHAZI BUSINESS SERVICES Full timePublished- January 6, 2023- Location- Sharjah, United Arab Emirates- Category- Customer Service / Reservations / Telecalling- Job Type- Full-timeDescription:Hiring a Customer service executive for Sharjah.Key Responsibilities: Actively identifying areas of improvement in existing processes. Understanding customer requirements to be able to service accurately...
-
Customer Service Representative
1 week ago
Sharjah, Sharjah, United Arab Emirates Gravity Group Ind LLC Full timeThe Customer Service Representative is responsible for providing and driving excellent service, as well as ensuring client service level agreements and satisfaction are met and exceeded in alignment with the organization's vision.Responsibilities:Order Management Perform daily ordertaking tasks, including processing, invoicing, delivery, and followup of...
-
Customer Service Representative
1 week ago
Sharjah, Sharjah, United Arab Emirates Gravity Group Full timeThe Customer Service Representative is responsible for providing and driving excellent service, as well as ensuring client service level agreements and satisfaction are met and exceeded in alignment with the organization's vision.Responsibilities:Order Management Perform daily ordertaking tasks, including processing, invoicing, delivery, and followup of...
-
Customer Service Officer
1 week ago
Sharjah, Sharjah, United Arab Emirates AQCA Full timeWe are seeking a presentable Arabic and English speaking female, detail-oriented and customer-focused individual to join our team as an Customer Service Executive The individual should have good communication, customer relation and problem solving skills who can executes jobs in an accurate, systematic, efficient and timely manner.RESPONSIBILITIES Manage...
-
Customer Service Representative
1 week ago
Sharjah, Sharjah, United Arab Emirates Gravity Group Full timeOrder Management Tender Management Customer Experience Management Client Complain Management Customer Retention Management Follow Up & SupportMin:4-5 year experienceExperience:- customer service: 2 years (required)Language: English (required)
-
Customer Service Representative
1 week ago
Sharjah, Sharjah, United Arab Emirates Al Qalam Typing Full timeResponsibilities: Serves customers by providing service information and resolving issues. Attracts customers by answering service related questions and suggesting information about the services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves problems by clarifying the customer's...
-
Customer Service Representative
1 week ago
Sharjah, Sharjah, United Arab Emirates Nejoum Al Jazeera Full timeWe are looking to hire a Customer Service Representative handling the followingResponsibilities: Manage large amounts of incoming phone calls Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information...