Guest Service Agent

POSITION TITLE:FRONT DESK AGENT ( ONLY WITH HOTEL EXPERIENCE MAY APPLY )REPORTS TO :Front Office ManagerPOSITION SUMMARY:( Cancelled Visa ONLY)Represents the hotel to the guest throughout all stages of the guest's stay. Determinate a guest's reservation status and identify how long the guest will stay. Helps guests complete registration cards and then...

Check guests in, issue room keys, provide information on hotel services and room location Ensure required identification is taken from guests at check-in in line with local legislative requirements Answer phones in a prompt and courteous manner Up-sell rooms where possible to maximise hotel revenue Answer, record and process all guest calls, messages,...

Check guests in, issue room keys, provide information on hotel services and room locationEnsure required identification is taken from guests at check-in in line with local legislative requirementsAnswer phones in a prompt and courteous mannerUp-sell rooms where possible to maximise hotel revenueAnswer, record and process all guest calls, messages, requests,...

Brief General Job DescriptionServes hotel visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system. 1 to 2 years work experience in hotel industry- with pleasing personality- has good customer service skills- willing to work in Fujairah- must be in UAE...

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the...

Consistently offer professional, friendly and engaging serviceProcess all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender.Promptly answer telephone calls and emails, addressing callers and senders in a clear, friendly and courteous tone of voice.Take ownership of the caller's request and ensure follow...

Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms,...

Inputs all Guests, Engineering, Housekeeping, etc. requests promptly and accurately into the QEMS rapid response system Monitors all calls that are in queue and answers appropriately. Co-ordinates and assigns by dispatching work orders to the appropriate department and staff and ensures the assigned work orders are completed in accepted standard time and by...

Inputs all Guests, Engineering, Housekeeping, etc. requests promptly and accurately into the QEMS rapid response systemMonitors all calls that are in queue and answers appropriately.Co-ordinates and assigns by dispatching work orders to the appropriate department and staff and ensures the assigned work orders are completed in accepted standard time and by...

Consistently offer professional,friendly and engaging serviceProcess allexternal and internal calls and emails either by redirectingcalls/emails or assisting thecaller/sender.Promptly answer telephone callsand emails, addressing callers and senders in a clear, friendly andcourteous tone of voice.Take ownership of thecaller's request and ensure follow up...

Job Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Al Aqah Beach Resort, Dibba Road, Fujairah, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an...

We are looking for a travel agent that knows the Amadeus system worked on it and has had a few years experience on using it,Have experience in the travel world.Customer service.Job Types: Full-time, Permanent

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the...

As a Room Service - Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards.What will I be doing?As a Room Service - Order Taker, you will be responsible for performing the following tasks to the highest...

Job DescriptionWarmly welcome and check guests inProvide guests with extensive knowledge of the hotel, its services, the city, and local eventsHandle all guest requests accurately and ensure they receive the appropriate service and attentionDistinguish between different guest types and handle them accordingly: guests with confirmed reservations, walk-ins,...

RECEPTION AGENT - GERMAN SPEAKER:Job ID :2632Location :Fujairah - United Arab EmiratesIndustry :Hospitality / Tourism / RecreativeFunctional Area :Front Office / ReceptionAED 1, ,867.00Other Benefits :250 AED language allowance, service charge, tips, accommodation, transportation, medical insurance, flight ticketsGCC Driving License :No**Description: -...

Actively welcome, greet and check guests inInform guests with savvy knowledge of hotel, its services, the city, and local 'happenings'Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow upDifferentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed...

Actively welcome, greet and check guests in Inform guests with savvy knowledge of hotel, its services, the city, and local 'happenings' Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed...

Job Number Job Category Food and Beverage & CulinaryLocation Le Méridien Al Aqah Beach Resort, Dibba Road, Fujairah, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect...

Duties & Responsibilities Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations. Sell the Hotel's products and services using upselling and suggestive selling techniques. Assist to book and block all rooms according to required standards and manage all special reservations and...