Reservations Agent

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the...

Handles reservations by applying the various step-by-step processes defined by the brand.Provides a friendly and personal welcome for guests.Enters reservation details precisely and correctly.Confirms the reservation and takes care over written communications.Follows up the administration of reservations very thoroughly, making check-in operations easier for...

Handles reservations by applyingthe various step-by-step processes defined by thebrand.Provides a friendly and personal welcomefor guests.Enters reservation detailsprecisely and correctly.Confirms thereservation and takes care over writtencommunications.Follows up the administrationof reservations very thoroughly, making check-in operations easierfor the...

Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms,...

GUEST SERVICE AGENT:Job ID :2288Location :Fujairah - United Arab EmiratesIndustry :Hospitality / Tourism / RecreativeFunctional Area :Front Office / ReceptionAED 1, ,600.00Other Benefits :Quarterly Service Charge, Medical & Life Insurance, Uniform, Duty Meals, One Way Ticket on 1st year and Two Way on 2nd YearGCC Driving License :No**Description: - Guest...

POSITION TITLE:FRONT DESK AGENT ( ONLY WITH HOTEL EXPERIENCE MAY APPLY )REPORTS TO :Front Office ManagerPOSITION SUMMARY:( Cancelled Visa ONLY)Represents the hotel to the guest throughout all stages of the guest's stay. Determinate a guest's reservation status and identify how long the guest will stay. Helps guests complete registration cards and then...

Job DescriptionWarmly welcome and check guests inProvide guests with extensive knowledge of the hotel, its services, the city, and local eventsHandle all guest requests accurately and ensure they receive the appropriate service and attentionDistinguish between different guest types and handle them accordingly: guests with confirmed reservations, walk-ins,...

Actively welcome, greet and check guests inInform guests with savvy knowledge of hotel, its services, the city, and local 'happenings'Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow upDifferentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed...

Actively welcome, greet and check guests in Inform guests with savvy knowledge of hotel, its services, the city, and local 'happenings' Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed...

As a Holiday Packaging and Ticketing Specialist, you will be responsible for designing and coordinating customized holiday packages for our clients. You will utilize your expertise in holiday destinations, accommodation options, transportation logistics, and ticketing to create seamless and memorable travel experiences.Key responsibilities include:...

Consistently offer professional,friendly and engaging serviceProcess allexternal and internal calls and emails either by redirectingcalls/emails or assisting thecaller/sender.Promptly answer telephone callsand emails, addressing callers and senders in a clear, friendly andcourteous tone of voice.Take ownership of thecaller's request and ensure follow up...

Consistently offer professional, friendly and engaging serviceProcess all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender.Promptly answer telephone calls and emails, addressing callers and senders in a clear, friendly and courteous tone of voice.Take ownership of the caller's request and ensure follow...

Check guests in, issue room keys, provide information on hotel services and room location Ensure required identification is taken from guests at check-in in line with local legislative requirements Answer phones in a prompt and courteous manner Up-sell rooms where possible to maximise hotel revenue Answer, record and process all guest calls, messages,...

Check guests in, issue room keys, provide information on hotel services and room locationEnsure required identification is taken from guests at check-in in line with local legislative requirementsAnswer phones in a prompt and courteous mannerUp-sell rooms where possible to maximise hotel revenueAnswer, record and process all guest calls, messages, requests,...

Duties and Responsibilities: Greet and welcome hotel guests and assign rooms; answer any queries or concerns. Performing all checkin and checkout tasks. Provide information about our hotel, available rooms, rates and amenities. Manage online and phone reservations. Inform customers about payment methods and verify their credit card data. Liaise with our...

IT Purchase associate Job responsibilities and requirements Minimum 5 Years' experience in IT Purchase Research potential IT vendors Proven work experience as, Purchasing Agent or similar role Managing all activities related to IT procurement/inventory for company. Commercial understanding of Network and/or IT sourcing Excellent knowledge of IT Hardwar and...

we are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers' questions, making travel suggestions, and booking rooms and tickets.To be successful as a Reservation Agent you must be able to work with mínimal supervision and have...

we are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with mínimal supervision and...

Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral. - Processes reservations from the sales office, other hoteldepartments, and travel agents. - Knows the type of rooms available as well as their location and layout. - Knows the selling status, rates, and benefits of all package plans. - Knows the...

Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral. - Processes reservations from the sales office, other hoteldepartments, and travel agents. - Knows the type of rooms available as well as their location and layout. - Knows the selling status, rates, and benefits of all package plans. - Knows the...

Urgent Hiring We’re looking for an outgoing and organized reservation sales agent to help manage the high volume of inbound inquiries and close sales with potential clients. **Role Description** This is a full-time on-site role for a Reservation Agent. As a Reservation Agent, you will be responsible for handling reservations, providing excellent...

DescriptionA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

We are looking for a **reservation agent** for a 4-star hotel in Fujairah. A minimum of 2 years of experience is required. Free food, accommodation, and visa. **Salary**: AED2,000.00 - AED2,500.00 per month

Reservations Agent A Reservations Agent oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Reservations Agent, how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Agent will work with the sales team to...

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for...

A Reservations Agent oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Reservations Agent, how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Agent will work with the sales team to develop future and...

Process all reservation requests, changes,and cancellations received by phone, fax, or mail. Identify guestreservation needs and determine appropriate room type. Verifyavailability of room type and rate. Explain guarantee, specialrate, and cancellation policies to callers. Accommodate anddocument special requests. Answer questions about...

Restaurant Reservations Agent A Restaurant Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Restaurant Reservation Agent, you will serve as the first line of inquiry for room...

A Restaurant Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Restaurant Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...

Company Description Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment...

Company Description Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment...

Understand the key principles of Pricing Strategies and Revenue Management Retail, Corporate, Leisure, Group, Other, Global Preference, SET Preferred, Preferred Business, LRA vs NLRA, TMC program, Wholesale Program - Maximize rooms revenue through the conversion of telephone calls into sales - Utilize effective up selling techniques - Understand and take...

Company Description We bring to you and your family an Arabian hospitality at its finest with an atmosphere of pure luxury and magic. It is in Marjan Island Resort & Spa, managed by Accor that you will find the best of both worlds, a luxury 5- star establishment standards and a canvas of true Arabian tradition. "Why work for Accor? We are far more than a...

**Job Number** 23107221 **Job Category** Reservations **Location** Aloft Al Ain, Al Ain Square, Al Towayya, Al Ain, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone,...

**Duties & Responsibilities** - Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations. - Sell the Hotel’s products and services using up-selling and suggestive selling techniques. - Assist to book and block all rooms according to required standards and manage all special...

**Duties & Responsibilities** - Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations. - Sell the Hotel’s products and services using up-selling and suggestive selling techniques. - Assist to book and block all rooms according to required standards and manage all special...