client relations associate
1 week ago
The ClientRelations Associate will play a pivotal role in our company's growth byassisting the Regional Sales Manager (Saudi Arabia & Bahrain) in generatingnew business. This individual will be responsible for establishing andenhancing customer relationships, contributing significantly to our expansionin GCC. This is afull-time position offering a competitive salary and bonuses.
Responsibilities include but not limited to:- Identifypotential clients across Saudi Arabia & Bahrain through variousmethods such as cold calls, market research, trade shows, and our in-housedatabase.
- Collaboratewith the sales team to identify, recommend, and schedule in-personcustomer visits.
- Conductcold calls within the territory to ensure a robust pipeline ofopportunities.
- Support theRegional Sales Manager in various tasks including, but not limited to:
- Identifying,researching, and qualifying new leads.
- Maintainingthe contact database.
- Attend andsupport trade shows, including managing the leads generated from theseevents.
- Managecontact databases and focus accounts, developing a deeper understanding ofour clients to identify opportunities for expanding the sale of productsand services, thereby increasing profitability.
- Communicatewith clients regarding services, customer experience, potential issues,etc.
- Monitorclient behavior and identify trends in order volume and value.
- Fosterdeeper connections between customers and our company to enhance customerloyalty.
- Two tothree years of experience in a similar role in a technical, instrumentation,or manufacturing organization.
- Provenexperience in prospecting and cold-calling.
- Fluency inboth written and verbal English & Arabic.
- Proficiencyin writing effective emails.
- Proficiencywith PC applications (Outlook, Word, Excel, PowerPoint).
- Excellentinterpersonal and organizational skills, strong attention to detail, andthe ability to meet deadlines.
- Exceptionalcustomer service and communication skills.
- Goal-oriented,persuasive, and able to remain positive and calm when faced withchallenges.
- Backgroundin the Gauges and Instrumentation industry is an asset.
- Sense of urgency
- Integrity in what we do
- Pursuit of excellence
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