Client Relations Officer

1 week ago


Dubai, Dubai, United Arab Emirates IFZA Full time
Client Relations Officer - Arabic Speaker

Dubai, United Arab Emirates | Posted on 05/13/2024

IFZA Dubai is the most dynamic and truly international Free Zone Community in the UAE, optimizing the country's strategic location and world-class infrastructure. We provide easy, reliable, and fast company formation services through our network of Professional Partners and Government Authorities.

Job Description

Job overview:

The Client Relations Officer oversees theentirety of the administrative process required to issue or amend tradelicenses while answering all related inquiries by professional partners andclients. The role requires monitoring the CRM system and checking informationaccuracy to ensure processes run smoothly and applications are processed in atimely manner.

Main responsibilities:

  • Providingclients and professional partners with license related information in line withorganizational timeframes and guidelines
  • Issuingquotes and providing license related documentation to clients and professionalpartners
  • Monitoringand updating the CRM system regularly when managing a portfolio of work
  • Accuratelyanalyzing the content of all documentation such as passports, application formsand resolutions
  • Respondingto all partners' and clients' emails and queries on a range of scenarios facedby licensees
  • Deliveringexceptional levels of customer service, ensuring IFZA's reputation andintegrity is maintained
  • Fosteringlong lasting business relationship with clients and professional partners
  • Handlingcomplaints and finding optimal solutions to ensure clients' happiness andretention
  • Operatingclosely with sales, finance, and renewals departments
  • Performing other job-related duties as assigned by Management
Requirements
  • Full English & Arabic proficiency is required
    Additional spoken languages are a plus
  • Intermediate computer literacy is required e.g., MSOffice
  • Excellent customerservice skills with the ability to communicate effectively on phone calls, viaemail, and during sporadic face-to-face interactions
  • Strong attention to details
  • Industry knowledge relating to licensing, amendments, cancellations, andimmigration processes is advantageous but not
  • International team (over 50nationalities)
  • 24 annual leave days
  • Annual flighthome
  • Life insurance plan
  • Medical insurance plan(with the option to upgrade at your owncost)
  • Access to exclusive Fazaa discounts(applicable in participating retail stores, food & beverageoutlets, fitness clubs, cinemas, theme parks, clinics, andmore)
  • Invitations to participate invarious company functions, staff events, and departmentteam building events
  • Opportunities to learn, develop andgrow with the organization
  • Being part of a motivated team andMoving-Forward-Company-Culture

#J-18808-Ljbffr
  • Client Relations

    1 week ago


    Dubai, Dubai, United Arab Emirates IMTIAZ REAL ESTATE INVESTMENT & DEVELOPMENT L.L.C Full time

    1. Calls Provide exceptional levels of service with a calm demeanor when dealing with clients. Register Enquiries from Clients, External Agencies etc. Record information and share with concerned Departments Have in depth knowledge about Company, Projects, Legal to be able to share information with Clients, Agencies, Third Party etc. and be able to coordinate...


  • Dubai, Dubai, United Arab Emirates IFZA Full time

    Client Relations Officer – French market | IFZA DubaiIFZA Dubai offers Free Zone Licenses based on an assortment of scalable business set-up solutions, covering thousands of Professional, Commercial & Industrial business activities.The Client Relations Officer oversees the entirety of the administrative process required to issue or amend trade licenses...


  • Dubai, Dubai, United Arab Emirates Nathan & Nathan Human Resources Full time

    Our client provides high-quality serviced offices in JLT and has supported company start-up, registration, and documents in DMCC, other free zones, and the UAE mainland.We are looking for a Client Relations Associate that will be the first point of contact for clients and visitors in a business center, looking after a variety of customer service,...


  • Dubai, Dubai, United Arab Emirates Space Box Full time

    Manage Front Office Reception and Greet all incoming guests. Address customer complaints by coordinating with the correct departments. Maintain Meeting Room Booking Schedule and communicate with clients regarding the same. Offer tours to Walk-In clients and showing them the facility & services offered by the company. Be Single Point of Contact for existing...


  • Dubai, Dubai, United Arab Emirates Nathan & Nathan HR Full time

    Our client provide high quality serviced offices and has supported company start up, registration, and documents in DMCC, other free zones, and UAE mainland.We are looking for a Client Relations Associate that will be the first point of contact for clients and visitors in a business center looking after a variety of customer service, administrative,...


  • Dubai, Dubai, United Arab Emirates Family Meats Trading Full time

    Job Description:We are seeking an experienced and skilled Client Relations Coordinator with HACCP knowledge to join our team, preferably worked inResponsibilities: Manage and organize administrative tasks Receive and process LPOs Reply to customer inquiries and resolve their issues in a timely manner Get orders from clients and ensure they are processed...


  • Dubai, Dubai, United Arab Emirates Nathan & Nathan Full time

    Client Relations Associate Jobs In Dubai | Nathan & NathanAbout the jobOur client provides high-quality serviced offices in JLT and has supported company start-up, registration, and documents in DMCC, other free zones, and the UAE mainland.We are looking for aClient Relations Associatethat will be the first point of contact for clients and visitors in a...


  • Dubai, Dubai, United Arab Emirates Hantec Markets Full time

    We are currently seeking a Client Relations Executive to join our team in Dubai.About Hantec MarketsWe are a regulated financial broker based in London with a large global presence, with offices in 12 countries and continued expansion plans. Founded in 1990, our goal is to provide an unrivalled trading experience that demonstrates fairness and transparency...


  • Dubai, Dubai, United Arab Emirates Jetex Full time

    Department:Finance - Client Relations:Location:Dubai:Reporting To:Finance-Client Relations Supervisor: SIGN IN & APPLYABOUT THE COMPANYJoin Jetex, an award-winning global leader in executive aviation with a unique ecosystem of more than 35 locations around the world whose success always springs from the engagement and talent of teams who create flexible,...


  • Dubai, Dubai, United Arab Emirates Thallium Consulting Full time

    About Us:Thallium Consulting is a strategy and business development firm — The pioneer of 360o business solutions across the world, especially in Dubai, the UAE (Middle East) and Europe. In the current business state, companies must endeavour to be dynamic and flexible in order to take advantage of valuable opportunities. Therefore, we provide a complete...


  • Dubai, Dubai, United Arab Emirates Spearhead Gulf LLC Full time

    You must be a high calibre professional, keen to work as part of our team of business development specialists.The key competencies we seek are: previous telesales / business development experience; the aptitude to communicate in a dynamic and positive way - both internally, within the office environment - and externally, when dealing with clients; a positive...


  • Dubai, Dubai, United Arab Emirates TPA Full time

    Experience with client relation and business development in the insurance or TPA industry who can join immediately.Job responsibilities: Assist the Head CR & BDin developing the general policies and standards of Client Relations and thereof ensuring strict adherence. Followup on client complaints, pertaining to all operational activities. In case complaints...


  • Dubai, Dubai, United Arab Emirates Robert Walters Full time

    Requirements 5+ years of relevant experience in a managerial position in an Investor Relations department Post-secondary education in Business, Finance, or relevant field Canadian Securities Course (CSC) designation or equivalent is preferred Working knowledge of MS Office, specifically a strong aptitude in Excel Strong financial analysis and problem-solving...


  • Dubai, Dubai, United Arab Emirates CharterHouse Full time

    Job description:Charterhouse is working with a leading global investment management firm, who is looking to hire a Client Relations Associate to join their team. As the Client Relations Associate, you will be dedicated to servicing and building an engaging environment where client relationships can flourish.About the roleAs a company, our client covers all...


  • Dubai, Dubai, United Arab Emirates ICONS BUSINESS SETUP LLC Full time

    We are a Dubai Based Business Setup advisory company looking for an experienced and talented Public Relations Officer with at least 2 years of experience.As a Public Relation officer, you will be responsible for providing comprehensive support to both our public relations and administrative functions. You will play a vital role in ensuring effective...


  • Dubai, Dubai, United Arab Emirates Coffee Communications Public Relations Management Full time

    PUBLIC RELATIONS INTERN - 3 MONTHSJOB SUMMARYAs a PR intern working across F&B, hospitality, fashion and lifestyle brands, you will be responsible for assisting in the day-to-day support of PR account executives and the key account managers in the team.As a PR intern you are at the company to learn, to be mentored and to provide valuable assistance to the...


  • Dubai, Dubai, United Arab Emirates EVERSTAR GROUP LLC. Full time

    We are hiring an experienced individual for the position of Client Relationship Manager. Your primary responsibility will be to ensure excellent customer experience for our clients by regularly communicating with them and listening to their needs. You will develop and sustain strong business relationships with them, identify and resolve any issues or...


  • Dubai, Dubai, United Arab Emirates Be My Guest Holiday Homes Full time

    Female Real Estate/Holiday Homes Client Relations ManagerArabic/Russian and English SpeakerResponsibilities: Delivering great Client outcomes with excellent customer service skills and attention to detail Proactively managing all aspects of Tenants affairs in a prompt and efficient manner Maintain existing business Managing reservation calendar for bookings...


  • Dubai, Dubai, United Arab Emirates Talent Pal Full time

    Public Relations Officer - Dubai Limited Public Relations Officer - Dubai LimitedNeed to go to various Government Department for Emirates ID Visa Typing and TahseelHelp in company formation in coordination with Operation team and client.Will be involved in Payment collection cheque deposit cash deposit and cash withdrawal.Will be involved in applying and...


  • Dubai, Dubai, United Arab Emirates Meirc Training & Consulting Full time

    Client Relations Advisor Jobs at Meirc Training & Consulting in DubaiWe are on the lookout for a skilled and vibrant Bi-lingual (Arabic – English) Client Relations Advisor to become a part of our crew. As a Client Relations Advisor, your primary task will involve crafting and executing strategic schemes to enhance sales and revenue for our...