Senior Manager-Banking Training

1 week ago


Dubai, Dubai, United Arab Emirates Emirates NBD Full time

Senior Manager-Banking Training & Projects LeadThe role holder plays a pivotal role in managing L&D special projects that have a group wide strategic impact.

These projects are primarily around banking systems training and include other projects e.g. National Development, Leadership Development, etc. The job holder develops innovative L&D solutions to fulfill the identified needs.

The L&D needs are developed with business or other stakeholders in L&D and converted to a project plan and implemented.

The role holder focuses on banking systems, products, and process training. The role requires attention to detail, moving deadlines and the need to strictly adhere to business determined delivery schedules.

Duties and responsibilities:
Publish and maintain project trackers and closely monitor progress.
Manage end user training for all new system implementation projects.
Keep stakeholders informed and involved on the progress and highlight deviation in the plan.
Manage the scope and budget as per the approved project plan.
Analyze data and requests gathered from GOPs and IT on system changes, competencies required and gaps identified.
Evaluate business impact of investing in learning needs.

Prioritize learning needs based on current and future business requirementsObtain approval on the L&D specs, roadmap and calendar from the relevant Domain Learning Partner/Business Manager.

Develop detailed program designs consisting of specific learning objectives, topics, content, presentation methods, learner exercises, and assessment criteria to be used.

Facilitate development of materials in collaboration with content experts for learning programs in reference to Technical and Business Skills and CompetenciesWork with business units to develop business case course contentUpdate e-learning content used in internal trainingSelect suitable internal and/or external trainers in consultation with business units.

Manage virtual learning community platformsPresent the designs in the L&D Program Design Group, obtain the input from the members, and finalize the designs.

Determine detailed program outcomes and get the same approved from all relevant stakeholders.

Execute L&D roadmap for banking training and projects as per planLiaise with internal and external trainers on resources and logistical arrangementsAudit completion of mandated learning courses, and identify lapses for enhancementsImplement the yearly roadmap for the programs development that is updated every quarter and obtain approval.

Implement the yearly calendar by making arrangements for the programs execution as planned.
Manage the agreed requirement within the stipulated budget.
Keep stakeholders engaged and informed through continuous follow up and pulse check.
Provide regular updates both in person and through reports.
Research published material on the banking development and the new trends.
Network with global and regional core banking experts to consider L&D best practices.
Make specific recommendations to upgrade banking programs to align with the global best practices.

As a member of the L&D Leadership Team, they actively contribute in shaping L&D strategies and their execution to achieve the overall L&D mandate.


Qualifications:
Experience, knowledge and skills:10 years stretch experience:Organization known for best L&D practicesGCC/ME experienceHR Generalist exp. and knowledge of core banking systemsSound understanding of banking processesLearning design and delivery expertiseAbility to influence stakeholders.
Project Management
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