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Junior IT Administrator/support
4 months ago
Job Summary:
Administrates computer and server systems and hardware to ensure smooth and secure running of operations. Responsible for providing technical support and assistance on site and remotely.
Duties / Responsibilities:
- Provides constant technical support for all SABA users
- Responds in a timely manner to service issues and requests
- Diagnoses and solves hardware/software faults
- Troubleshoots Microsoft products problems
- Set up accounts for new users
- Handles the internet connection and access privileges for all users
- Creates, configures, and monitors VPN connection between offices
- Updates antiviruses, windows on computers and servers in the company
- Applies policies and procedures on servers and computers in all offices
- Provides quotations for servers, system and network devices
- Sets up new hires' equipment and appropriate access to the company's system
- Writes documentations of new implemented systems
- Troubleshoots errors on servers and computers
- Troubleshoots network connection problems
- Upgrade/monitor firewalls
- Upgrade/monitor Antivirus
- Handle basic support related to Office 365, Azure and AVD
Skills / Qualifications:
- BS in Computer Science / Computer science equivalent degree
- Good command of English
- Basic programming skills in Scripting
- 23 years' experience in the following systems/devices:
- Fortinet (FortiGate, )
- McAfee ePO/Mvision
- Azure / Office 36
- Basic SQL queries
