Telephone Caller for An Institute
1 week ago
As a telephone caller, you will be responsible for actively contacting potential students and providing them with information about our IT computer and language training courses.
You will play a crucial role in promoting our institute and generating leads for enrollment.Responsibilities:
- Make outbound calls to prospective students who have shown interest in our courses.
- Engage potential students in meaningful conversations to understand their needs and interests.
- Provide accurate and detailed information about our IT computer and language training programs.
- Answer incoming inquiries and address any questions or concerns from prospective students.
- Maintain a thorough understanding of our course offerings, schedules, pricing, and enrollment procedures.
- Document and update student information accurately in the database.
- Follow up with interested prospects and guide them through the enrollment process.
- Achieve weekly and monthly targets for call volume, lead generation, and conversion rates.
Requirements:
- Fluency in spoken and written English (Hindi language proficiency is a plus).
- Excellent communication and interpersonal skills.
- Previous experience in telemarketing, sales, or customer service is preferred.
- Knowledge or interest in IT computer and language training is an advantage.
- Ability to work independently and in a team environment.
- Strong problemsolving skills and the ability to handle objections and rejections professionally.
- Attention to detail and good organizational skills.
- Proficiency in using CRM systems or call center software is desirable.
Job Types:
Full-time, Part-time
Part-time hours: 30 per week
Ability to commute/relocate:
- Sharjah: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- the current location where you are situated?
Language:
- Hindi (preferred)
- English (preferred)
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