Telephone Caller for An Institute

1 week ago


Sharjah, Sharjah, United Arab Emirates Rolla Institutes Full time
We are currently seeking a highly motivated and fluent telephone caller to join our team.

As a telephone caller, you will be responsible for actively contacting potential students and providing them with information about our IT computer and language training courses.

You will play a crucial role in promoting our institute and generating leads for enrollment.

Responsibilities:

  • Make outbound calls to prospective students who have shown interest in our courses.
  • Engage potential students in meaningful conversations to understand their needs and interests.
  • Provide accurate and detailed information about our IT computer and language training programs.
  • Answer incoming inquiries and address any questions or concerns from prospective students.
  • Maintain a thorough understanding of our course offerings, schedules, pricing, and enrollment procedures.
  • Document and update student information accurately in the database.
  • Follow up with interested prospects and guide them through the enrollment process.
  • Achieve weekly and monthly targets for call volume, lead generation, and conversion rates.

Requirements:

  • Fluency in spoken and written English (Hindi language proficiency is a plus).
  • Excellent communication and interpersonal skills.
  • Previous experience in telemarketing, sales, or customer service is preferred.
  • Knowledge or interest in IT computer and language training is an advantage.
  • Ability to work independently and in a team environment.
  • Strong problemsolving skills and the ability to handle objections and rejections professionally.
  • Attention to detail and good organizational skills.
  • Proficiency in using CRM systems or call center software is desirable.

Job Types:
Full-time, Part-time

Part-time hours: 30 per week

Ability to commute/relocate:

  • Sharjah: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):
- the current location where you are situated?

Language:

  • Hindi (preferred)
  • English (preferred)


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