Hourly Loss Prevention Specialist

1 week ago

Dubai, Dubai, United Arab Emirates H-E-B Full time

Do you have a:

HEART FOR PEOPLE... an ability to think like the Customer, not just about the Customer?

HEAD FOR BUSINESS... the skill to convert how Partners understand financial / shrink results into action?

PASSION FOR RESULTS... the interpersonal skills to navigate guidelines, and facilitate relationships and opposition?

We are looking for:

  • experience in investigative auditing or retail-related Loss Prevention
  • knowledge of investigative techniques
  • interviewing skills

What is the work?

Loss Prevention / Security:

  • Detects / resolves external theft by identifying, investigating, resolving theft incidents
  • Recovers assets; makes safe apprehensions
  • Educates store Partners and management on Loss Prevention-related matters to improve theft awareness and maintain a safe store environment
  • Conducts inspections of physical security standards

Interviewing / Investigating:

  • Learns advanced interviewing techniques
  • Conducts surveillance, detains, interviews persons apprehended in shoplifting incidents

Reporting & Documentation:

  • Writes / documents case reports for theft incidents; writes weekly activity reports

What is your background?

  • High school diploma or equivalent
  • 1 - 2 years of experience in investigative auditing and / or retail Loss Prevention
  • Experience in / working knowledge of investigative techniques

Do you have what it takes to be a fit as an H-E-B Loss Prevention Specialist?

  • General knowledge of video systems
  • Moderate PC skills including MS Suite (Word, Excel, PowerPoint, Access, Outlook) and computer software programs / applications required by the job
  • Good interviewing skills
  • Excellent written / verbal communication skills; bilingual language skills a plus
  • Ability to manage multiple priorities and shift focus between tasks; attention to detail
  • Ability to work with highly confidential information
  • Ability to confront individuals in a calm and diplomatic manner
  • Ability to work in a team environment

Can you...

  • Function in a fast-paced, retail, office environment
  • Travel by car or airplane with overnight stays
  • Lift up to 20 lbs on a regular basis
  • Work extended hours and rotating schedules
  • Access and move around all areas of the store quickly
  • Make theft apprehensions
  • Conduct visual surveillance of the store
  • Have a reliable source of transportation (required)
  • Obtain / maintain a valid driver's license (required)
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