Loss Prevention Officer

1 week ago

Dubai, Dubai, United Arab Emirates Marriott International, Inc Full time

Job Number

Job Category Loss Prevention & Security

Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

******To protect and safeguard Hotels assets, associates, guest and visitors while on the premises of the Hotel.

SCOPE / BUSINESS CONTEXT

  • A Full Time position based at JW Marriott Marquis Dubai.
  • Number of Direct Reports
  • N/A
  • Titles of Direct Reports
  • N/A

CANDIDATE PROFILE

Experience:

  • 1 to 2 years' experience in position of similar capacity
Skills and Knowledge- Computer skills

  • English Language
  • Quick and eager learner
Education or Certification- High School or equivalent similarity experience required

  • Dubai Security Guard/ Officer Certificate (SIRA)

SPECIFIC DUTIES

  • The_ _following_ _are specific responsibilities and contributions critical to the successful performance of the position:_
  • Patrol all areas of the property and report major defects to ENG immediately.
  • Respond to perimeter alarm system, duress alarms, and fire life safety system
  • Lock Property entrances when required
  • Conduct daily physical hazard inspections.
  • Respond to accidents, contact EMS or administer first aid /CPR as required.
  • Assist guests/employees during emergency situations.
  • Notify appropriate individuals in the event of accidents, attacks or other incidents.
  • Defuse guest/employee disturbances.
  • Call for outside assistance if necessary.
  • Complete incident reports to documents all Security/Loss Prevention related incident
  • Handle all interruptions and complaints
  • Resolve safety hazard situations.
  • Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
  • Report to scenes of vehicle accidents/thefts.
  • Complete a Loss Prevention shift summary/daily activity report.
  • Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals.
  • Conduct investigations and gather evidence.
  • Conduct interviews with relevant parties.

OTHER

Policies and Procedures- Follow company, hotel and department policies and procedures.

  • Follows Marriott International Hotels Limited Regional Office policies and procedures
  • Protect the privacy and security of guests and coworkers.
  • Maintain confidentiality of proprietary materials and information.
  • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
  • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
  • Perform other reasonable job duties as requested by Supervisors and Management.
  • Working hours as required to do your job but normally not less than 48 hours per week.


Guest Relations- Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.


  • Assist other employees to ensure proper coverage and prompt guest service.
  • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
  • Address guests' service needs in a professional, positive, and timely manner.
  • Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
  • Thank guests with genuine appreciation and provide a fond farewell.
  • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
  • Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.


Communication- Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.


  • Speak to guests and coworkers using clear, appropriate and professional language.
  • Talk with and listen to other employees to effectively exchange information.
Working with Others- Support all co-workers and treat them with dignity and respect.

  • Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
  • Partner with and assist others to promote an environment of teamwork and achieve common goals.
Quality Assurance/Quality Improvement- Comply with quality assurance expectatio

  • Loss Prevention

    1 week ago

    Dubai, Dubai, United Arab Emirates Marriott International, Inc Full time

    Job Number Job Category Loss Prevention & SecurityLocation JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***JOB SUMMARY To protect and safeguard Hotels assets, associates, guest and visitors while on...

  • Vehicle Driver

    1 week ago

    Dubai, Dubai, United Arab Emirates Jard Inventory & Loss Prevention Full time

    About UsJard is a boutique consultancy and service provider that focuses on mitigating cyber, fraud, process and people risk across the physical & digital supply chain.Specializing in the reduction and prevention of loss in all aspects of your business: whether that be loss of inventory, assets, or sales.We provide a comprehensive portfolio of integrated...

  • Officer-loss Prevention

    1 week ago

    Dubai, Dubai, United Arab Emirates Marriott International, Inc Full time

    **หมายเลขงาน** **ประเภทของงาน** Loss Prevention & Security**สถานที่** Grosvenor House a Luxury Collection Hotel Dubai, Al Emreef Street, Dubai, United Arab Emirates, United Arab Emirates ดูบนแผนที่**ตารางการทํางาน**...

  • Loss Prevention Officer

    1 week ago

    Dubai, Dubai, United Arab Emirates Marriott International, Inc Full time

    Job Number Job Category Loss Prevention & SecurityLocation Lapita Dubai Parks and Resorts Autograph Collection, Dubai Parks & Resorts, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Patrol all areas of the property; assist guests with room...

  • Officer-loss Prevention

    1 week ago

    Dubai, Dubai, United Arab Emirates Marriott International, Inc Full time

    **หมายเลขงาน** **ประเภทของงาน** Loss Prevention & Security**สถานที่** Lapita Dubai Parks and Resorts Autograph Collection, Dubai Parks & Resorts, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates ดูบนแผนที่**ตารางการทํางาน**...

  • Loss Prevention Officer

    1 week ago

    Dubai, Dubai, United Arab Emirates SpurSol Full time

    _Job Information:_: Receiving goods, dealing with third parties, Internal and external audits;_ Monitor inventories carried out in the store, together with the person in charge of the sector;_ Carry out preventive services against theft, loss and misplacement of goods, through electronic monitoring and internal surveillance;__ Job Experience:_:- _Experience...

  • Loss prevention Officer

    1 week ago

    Dubai, Dubai, United Arab Emirates IIQAFGROUP Full time

    Responsibilities Monitor and patrol company premises to prevent theft, vandalism, and other security incidents.Conduct regular inspections to identify potential security vulnerabilities and implement corrective measures.Actively observe and assess employee and customer behavior to determine any signs of suspicious activity.Investigate incidents of theft,...

  • Loss Prevention Specialist

    1 week ago

    Dubai, Dubai, United Arab Emirates Amazon Full time

    Preferred Qualifications Demonstrated ability to work independently with off-site supervisionDemonstrated ability to engage with others at all levelsStrong oral and written communication skillsComfortable working in a fast-paced and multi-tasking environment1+ year of leadership or management experienceProfessional credentials in Loss Prevention, such as,...

  • Loss Prevention Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates Marriott International, Inc Full time

    Job Number Job Category Loss Prevention & SecurityLocation JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe incumbent in this position is responsible for supporting the Director of Loss...

  • Loss Prevention Coordinator

    1 week ago

    Dubai, Dubai, United Arab Emirates Al Tayer Group Full time

    ABOUT USAs a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world's best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing...

  • Officer-loss Prevention

    1 week ago

    Dubai, Dubai, United Arab Emirates Marriott International, Inc Full time

    **رقم الوظيفة** **التصنيفات** Loss Prevention & Security**الموقع** Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates عرض على الخريطة**الجدول الزمني** Full-Time**هل تقع في مكان بعيد؟** N**إمكانية الانتقال إلى موقع آخر؟**...

  • Officer-loss Prevention

    1 week ago

    Dubai, Dubai, United Arab Emirates Marriott International, Inc Full time

    **رقم الوظيفة** **التصنيفات** Loss Prevention & Security**الموقع** Four Points by Sheraton Sheikh Zayed Road Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates عرض على الخريطة**الجدول الزمني** Full-Time**هل تقع في مكان بعيد؟** N**إمكانية الانتقال إلى...

  • Officer-loss Prevention

    1 week ago

    Dubai, Dubai, United Arab Emirates Marriott International, Inc Full time

    **Stellenangebotsnummer** **Tätigkeitskategorie** Loss Prevention & Security**Standort** Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates AUF KARTE ANZEIGEN**Beschäftigungsart** Full-Time**Nicht vor Ort?** N**Umzug?** N**Stellenart** Non-Management- Marriott tritt als Arbeitgeber für Chancengleichheit ein. Wir...

  • Officer-loss Prevention

    1 week ago

    Dubai, Dubai, United Arab Emirates Marriott International, Inc Full time

    **رقم الوظيفة** **التصنيفات** Loss Prevention & Security**الموقع** Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates عرض على الخريطة**الجدول الزمني** Full-Time**هل تقع في مكان بعيد؟** N**إمكانية الانتقال إلى موقع آخر؟**...

  • Officer-loss Prevention

    1 week ago

    Dubai, Dubai, United Arab Emirates Marriott International, Inc Full time

    **İş Numarası** **İş Kategorisi** Loss Prevention & Security**Lokasyon** Lapita Dubai Parks and Resorts Autograph Collection, Dubai Parks & Resorts, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates HARİTADA GÖRÜNTÜLE**Çizelge** Full-Time**Uzakta mı bulundu?** N**Konum değişikliği mi?** N**Pozisyon Türü** Non-Management-...

  • Officer-loss Prevention

    1 week ago

    Dubai, Dubai, United Arab Emirates Marriott International, Inc Full time

    **Stellenangebotsnummer** **Tätigkeitskategorie** Loss Prevention & Security**Standort** Lapita Dubai Parks and Resorts Autograph Collection, Dubai Parks & Resorts, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates AUF KARTE ANZEIGEN**Beschäftigungsart** Full-Time**Nicht vor Ort?** N**Umzug?** N**Stellenart** Non-Management- Marriott...

  • Loss Prevention Assistant Manager

    1 week ago

    Dubai, Dubai, United Arab Emirates GMG Dubai Full time

    The job posting is outdated and position may be filled Job Alert You will be updated with latest job alerts via email Valid email field required Send jobs Job Alert You will be updated with latest job alerts via email Valid email field required Send jobs Responsibilities:• Reduces losses, minimizes risks, unifies processes, and follow Loss Prevention...

  • Loss Prevention Team Leader Jobs in Dubai

    1 week ago

    Dubai, Dubai, United Arab Emirates Marriott Full time

    Loss Prevention Team Leader Jobs in Dubai | MarriottJob Responsibilities:Monitor public areas for unusual activity and potential threats.Monitor security systems like alarms and closed-circuit cameras.Identify potential thieves from customers or staff.Follow and confront a potential person of interest who is suspected of shoplifting.Document theft and other...

  • Female Loss Prevention Officer

    1 week ago

    Dubai, Dubai, United Arab Emirates Marriott International, Inc Full time

    Job Number Job Category Loss Prevention & SecurityLocation Le Méridien Dubai Hotel & Conference Centre, Airport Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit...

  • Officer-loss Prevention

    1 week ago

    Dubai, Dubai, United Arab Emirates Marriott International, Inc Full time

    **رقم الوظيفة** **التصنيفات** Loss Prevention & Security**الموقع** Le Méridien Dubai Hotel & Conference Centre, Airport Road, Dubai, United Arab Emirates, United Arab Emirates عرض على الخريطة**الجدول الزمني** Full-Time**هل تقع في مكان بعيد؟** N**إمكانية الانتقال إلى موقع...