Digital Signage B2B Technical Support
1 week ago
Digital Signage B2B Technical Support & Training Expert- Dubai Engineering & Technical
We are seeking a motivated and experienced Digital signage B2B Tech support & Training expert to join our client team with minimum 5 years & maximum 10 years of experience
The successful candidate will be responsible for supporting the Digital signage B2B product technical Support and Training for MEA Region.
Roles & Responsibilities
- Manage & provide Technical support for digital signage products in MEA Region.
- Conduct onsite and online training for other subsidiaries.
- Perform LED pixel repairs for various models, including those with 0.6mm pixels.
- Handle onsite LED configuration and troubleshoot faults.
- Provide training to Service engineer or System Intergrater and when required.
- Oversee the management of PRC spare parts in both the system and physical storage.
- Prepare and submit monthly B2B reports for digital signage products.
Qualifications & Requirements
- Bachelor's degree or Engineering in a related field.
- 2+ years of experience in LED/chip-level repair, LED screen configuration and LED control systems.
- Proven experience in PCB repair and electronic component troubleshooting.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration skills.
- Ability to work independently and manage multiple tasks and projects.
- Proficiency in Microsoft Office, including Excel and PowerPoint.
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