Guest Services Officer- Reservations

SummaryYou will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Room Reservations within the Rooms Division.Qualifications:Diploma/qualification in Hospitality or Tourism Management and 2 years experience in Hotel...

SummaryYou will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reservations within the Rooms Division.Qualifications:Diploma/qualification in Hospitality or Tourism Management.

About UsWhen you build a career at Ascott, we want to bring out the best in you. Whether you're an experienced professional pursuing a hospitality career or a student aspiring to learn more about the dynamic serviced residence sector, Ascott offers ample opportunities for individuals seeking to expand their horizons beyond boundaries.Across a variety of...

Ensure guests are properly greeted as per restaurant standards by the Hostesses upon their arrival. Manage overall scheduling of dining reservations and arranges parties or special services for customers according to the Restaurant Reservations SOP. Enforces the standards detailed in F&B Enquiry/Booking Checklist upon overseeing the team of Hostesses taking...

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and...

Job DescriptionThe primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires,...

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and...

Job Title:Reservation AgentDepartment : Masaken HomesReports to: Operations ManagerResponsible for handling reservations, inquiries, and cancellations in a timely and professional manner, ensuring a seamless booking experience for our guests.Responsibilities & Duties: Assist guests in selecting the appropriate accommodation options based on their...

Job Title: Guest Service AgentReports To: Front Office ManagerLocation: DUBAIJob Summary:The Guest Service Agent is responsible for providing exceptional customer service to hotel guests, ensuring their stay is comfortable and memorable. This role includes handling check-ins and check-outs, responding to guest inquiries, and coordinating with other hotel...

Act as a main resource for reservation agents needing assistance technically or with regards to achieving customer satisfaction. Ensure reservation department and Front Office staff are constantly aware of availability states open, on request, closed dates, high demand dates etc. Responds to all guest reservation requests and executes prompt, courteous and...

Registers and rooms guest according to instructions in their reservations. In the absence of reservation, offers guests suitable accommodation. Offers and provides assistance to guests as and when required. In response to guest queries, gives out factual information pertaining to hotel services and facilities, the "extras" offered, events, people, accessible...

The job posting is outdated and position may be filled Offer consistently professional, friendly, warm and engaging service• Give a warm welcome and check in guests taking into account the established SOPs• Check out of departing guest in accordance with the established standards• Sell rooms to walk-in guests and be responsible for all pro-active and...

Job Description: We are seeking a dedicated and detail-oriented Reservations Officer to join our team. As a Reservations Officer, you will play a crucial role in ensuring seamless booking processes, exceptional client service, and efficient reservation management for requests coming from all B2B markets.Key Responsibilities: Respond with Speed and Precision:...

As a Front Desk Receptionist at the Waldorf Astoria Dubai International Financial Centre, you will serve on the Guest Services and Front Office Teams to meet Guest needs upon arrival and departure and to provide a comfortable stay for Guests by accommodating requests for information and offering Guest assistance as required. A Receptionist will complete the...

Reservation Officer Jobs | Sofitel Dubai Downtown CareersJob Responsibilities:Attract guests and enhance their loyalty, providing a distinctive service through communication and sales skills in order to improve the hotel's image and to increase revenue.Recognize potential clients and transmit information to Sales teamRecognize VIP guests and to apply the...

To serve the needs of the business, our guests and our colleagues by coordinating all inquiries, booking and selling of the main product of the hotel – Rooms. Key objectives are to simultaneously maximize guest satisfaction, and hotel revenue.The Reservation Agent captures details from the incoming calls and coordinates each reservation to ensure the...

Reviews credit limit report on a daily basis. Be aware about all front office standard operating procedures. Registers guests and assign rooms, accommodate special requests whenever possible. Stays up to date on room rates, packages, discounts, and how to handle each as well as how each relates to other departments. Reports any unusual occurrence to front...

Key Responsibilities: Warmly welcome guests upon arrival, providing a personalized and memorable checkin experience, and assisting with the registration process. Effectively communicate with guests to address inquiries, provide information about hotel amenities and services, and offer recommendations for local attractions and dining options. Handle guest...

RUSSIAN SPEAKER - HOTEL RESERVATION OFFICERJOB RESPONSIBILITIESHandling hotel reservations from all the markets, Assisting will tailor-made requests including hotel accommodation, tours, transfer, and other servicesKEY ACTIVITIES Provide fast and accurate replies for all the requests Offer exceptional customer service, which exceeds all customers'...

Key Responsibilities: Greet guests warmly and assist with checkin and checkout processes. Provide information about hotel services, amenities, local attractions, and directions. Handle guest inquiries, complaints, and requests promptly and professionally. Coordinate with housekeeping and maintenance staff to address any guest issues. Assist with...