Customer Loyalty Specialist

1 week ago


Dubai, Dubai, United Arab Emirates MetLife Full time
Customer Loyalty Specialist | MetLife Dubai

Customers around the globe have told us they're overwhelmed by the pace of change and are looking for a trusted partner to help them manage life's twists and turns.

We are seeking customer-oriented individuals with a strong track record of success in sales to join our company as Customer Engagement and Customer Value Specialists. As a valued member of our team, you will be responsible for managing our relationship with customers and enhancing our overall customer experience. Your primary focus will be to conduct customer welcome calls, cross-sell and upsell campaigns, collection and retention efforts, anti-attrition campaigns, and engagement efforts.

Customer Loyalty Specialist | MetLife Dubai | Apply Now

Bachelor's degree in sales, marketing, or related field.

3+ years experience in a similar role.

Excellent written and verbal communication skills in English (Arabic is a plus)

COMPETENCIES REQUIRED:

Ability to remain calm and professional in stressful situations.

Comfortable speaking with clients, whether over the phone or in person

Persuasive argumentation and listening skills

Friendly personality, with excellent interpersonal and sales skills

Resilient spirit and persistent nature

Strong interpersonal skills and the ability to build rapport with potential clients

Goal-oriented mindset

Empathy and patience

Desire to receive feedback and improve performance

Don't miss out on this exciting opportunity – apply now at


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