Customer Loyalty Specialist
1 week ago
Customers around the globe have told us they're overwhelmed by the pace of change and are looking for a trusted partner to help them manage life's twists and turns.
We are seeking customer-oriented individuals with a strong track record of success in sales to join our company as Customer Engagement and Customer Value Specialists. As a valued member of our team, you will be responsible for managing our relationship with customers and enhancing our overall customer experience. Your primary focus will be to conduct customer welcome calls, cross-sell and upsell campaigns, collection and retention efforts, anti-attrition campaigns, and engagement efforts.
Customer Loyalty Specialist | MetLife Dubai | Apply Now
Bachelor's degree in sales, marketing, or related field.
3+ years experience in a similar role.
Excellent written and verbal communication skills in English (Arabic is a plus)
COMPETENCIES REQUIRED:
Ability to remain calm and professional in stressful situations.
Comfortable speaking with clients, whether over the phone or in person
Persuasive argumentation and listening skills
Friendly personality, with excellent interpersonal and sales skills
Resilient spirit and persistent nature
Strong interpersonal skills and the ability to build rapport with potential clients
Goal-oriented mindset
Empathy and patience
Desire to receive feedback and improve performance
Don't miss out on this exciting opportunity – apply now at
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