Regional Sales Manager – Services

2 weeks ago


Dubai, Dubai, United Arab Emirates Harvard Logistics Full time
Job Summary We are looking for a Regional Sales Manager (Services) with experience in process packages and technologies, particularly related to separation, oil processing, water treatment and gas processing. Plus Business Development & Sales activities for Aftermarket (Spares, Field Services and Training) and Brownfield (studies, testing / sampling, revamps, process optimization and rental businesses) This person will have extensive knowledge of process equipment in the rental field and will be actively involved in all aspects of the rental process, including preparing rental agreements to the return and inspection of the equipment. The position will be reporting to Services Director but needs to interact with the company's various departments including Services, Sales, Projects, Fabrication, Finance, Engineering, Procurement and Logistics. Responsibilities/Accountabilities
  • Obtains all necessary customer information; financing and/or credit, finalizes and secures equipment for dates needed, places the rental/purchase order in the computer system, organizes transportation for orders.
  • Communicate with management for upcoming equipment requirements.
  • Determines/understands customer equipment needs through questioning and qualifying; provides alternative equipment suggestions to customers, if appropriate, based upon information obtained and comprehensive knowledge of all equipment available.
  • Negotiates price and orders by maximizing rate.
  • Administers all aspects of rental contracts; accurate rental dates, rates and all ancillary charges, amendments, suspensions, terminations, filing ofcontracts and related paperwork, and checking invoices and credit memos against contract files
  • May be responsible for other tasks, including but not limited to: picking up and delivering equipment, stocking and maintaining inventory, loading and unloading equipment, and/or performing basic maintenance to equipment.
  • Addresses customer questions and concerns in a professional manner to resolve issues to the satisfaction of the customer.
  • Supports sales and marketing efforts by performing prospecting calls, forwarding sales leads and incoming inquiries to the sales group, and acting as a liaison for marketing in respect to product promotions and rental programs.
  • Creates weekly management reports and provides updates to the Management.
  • Full ownership for building and maintaining customer relationships in MENA region
  • Deliver proposals to clients for different Rental Equipment offerings in large autonomy
  • Answer to client request (quotes, etc.)
  • Ensure Rental Equipment are sold and supplied in an efficient way and at a level of quality recognized by our client
  • Full ownership during site installation of Rental Equipment, including:
  • Start-up, test etc.
  • Instruct and train operating personnel at site.
  • Timely Invoicing and Payment follow-up
Facility Specific Responsibilities
  • Capable of working independently as well as part of a team
  • Develop the Rental Market in in Middle East, North Africa and India
Travel required approximately 60% of the time as required by company Qualifications/Requirements Formal Competence and experience
  • Engineering Degree (preferably Mechanical / Process) or equivalent
  • Minimum 12+ years' experience within oil and gas industries and rental market.
  • Experience in process packages and technologies
  • Broad industrial network in Middle East, North Africa and India
  • Good business and commercial understanding
  • Fluent in English, Arabic is a plus
Skills & Competencies
  • Structured and analytical
  • Energetic, proactive and solution oriented towards clients
  • Committed to meeting deadlines
  • Strong communication and interpersonal skills
  • Ability to see a task to its completion

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