Guest Experience Specialist

2 weeks ago


Dubai, Dubai, United Arab Emirates IHG - INTERCONTINENTAL HOTELS GROUP Full time
  • Guest Experience Specialist - Front Office
Guest Experience Specialist - Front Office
  • Communication skills – guests and colleagues will need to come to you with concerns as well as compliments, so you'll be easy to talk to
  • Fluency in the English language - extra language skills would be great, but not essential
  • Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers, Especially our reservations system, Opera.
  • Flexibility - night, weekend and holiday shifts are all part of the job
  • You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential
  • Experience - ideally you'll have spent at least two year in a front desk or guest service position in a 5 star property
  • Ability to work independently and within a team environment
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