Learning Experience Manager

2 weeks ago


Dubai, Dubai, United Arab Emirates ARK People Solutions Full time

We are in search of a dynamic Learning Experience Manager to lead Innovative Learning Initiatives within our organization and for our valued clients. The role involves creating, implementing, and overseeing impactful learning experiences specifically tailored for the Hospitality Industry.

Your Key Responsibilities:

  • Curriculum Development
    • Collaborate with subject matter experts (SMEs) to identify learning needs and objectives.
    • Design comprehensive learning curricula that align with organizational goals and enhance employee skills.
    • Utilize various teaching strategies, multimedia, and technology for engaging learning experiences.
  • Learning Program Management
    • Supervise the planning, scheduling, and delivery of learning initiatives.
    • Ensure the quality and effectiveness of learning programs by monitoring their implementation.
    • Select suitable learning platforms and technologies to support training needs.
  • Needs Analysis
    • Regularly conduct assessments to identify skill gaps and knowledge deficiencies.
    • Analyze feedback and performance data to continuously enhance learning programs.
  • Collaboration and Stakeholder Engagement
    • Work closely with HR, department heads, and stakeholders to grasp organizational needs.
    • Collaborate with external vendors and trainers to enrich learning opportunities.
  • Technology Integration
    • Stay updated on latest trends in learning and development.
    • Incorporate innovative technologies like Learning Management Systems (LMS) for an advanced learning experience.
  • Evaluation and Measurement
    • Establish KPIs to evaluate learning program effectiveness.
    • Regularly assess learner satisfaction and program impact.
  • Adaptability and Innovation
    • Stay informed about industry best practices and innovative learning approaches.
    • Update learning programs with new methodologies and technologies.
  • Communication and Training Delivery
    • Conduct engaging training sessions and workshops as needed.
    • Provide clear communication and continuous support to learners.

Required Expertise:

  • Bachelor's degree in related field (Master's degree is a plus).
  • Experience in instructional design, curriculum development, and program management.
  • Background in Hospitality industry is desirable.
  • Proficiency in English and Arabic.
  • Willingness to travel to Saudi Arabia when necessary.
  • Project management skills.
  • Familiarity with learning technologies.
  • Excellent communication and collaboration skills.
  • Strong leadership abilities and adaptability.
  • Positive attitude and focus on achieving results.

Please note that only candidates shortlisted will be contacted.



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