Helpdesk Operator

2 weeks ago


Dubai, Dubai, United Arab Emirates Serco Dubai Full time

The job posting is outdated and position may be filled

  • Responding to queries on the phone, via email, in person, or through remote access.
  • Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
  • Training other staff on troubleshooting and diagnosing problems.
  • Gaining feedback from customers to improve training methods.
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