Customer Experience Officer

1 week ago


Dubai, Dubai, United Arab Emirates Al Fardan Exchange L.L.C. Full time

To be considered for this position, candidates must have at least a bachelor's degree and be flexible to work in any part of the UAE

About us.

Al Fardan Exchange is one of the leading financial service providers in the UAE, delivering value since 1971 through Adaptability, Service and Strength, with our diverse team members, representing over 31 nationalities in our 85+ strong network, spanning across all Emirates.

We employ people from all cultures, backgrounds, lifestyles, and experiences.

What you'll do in this role & What we're looking for:

  • Obtained a bachelor's degree
  • Preference will be given to candidates who have a minimum of 2 years of experience working in a bank or an exchange house
  • Excellent Communication skills & Ability to work under pressure
  • Technical expert in computer applications
  • To respond in a controlled and pleasant tone even during difficult situations
  • Ready to work in 6 days a week & multiple shift & rotations
  • Create a branch rating system based on the frequency and severity of observations

Working at Al Fardan What's On Offer:

  • Excellent exposure
  • Career Development Opportunities
  • Training Opportunities
  • Stable, Open and Friendly Working Environment

Al Fardan is an Equal Opportunities Employer committed to embrace diversity and inclusion. The Program is open to all applicants meeting the basic requirements and will be evaluated irrespective of gender, age, marital and family status, disability, sexual orientation and race.

  • Only shortlisted applicants will be contacted. The successful applicant is required to undergo Background verification Check before commencement.

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