In-house Call Centre Agent

1 week ago


Sharjah, Sharjah, United Arab Emirates Innov8 Products FZC Full time

Innov8 Products FZC is a dynamic and innovative provider of bespoke window treatments, specializing in made-to-measure blinds, curtains, and shutters.

As part of our expansion strategy, we are seeking a motivated and results-driven Call Centre agent with a keen eye for Business Development to spearhead our outreach efforts within the interior design, fit-out, and contracting industries in the UAE.


Responsibilities:

  • Market Research
  • Conduct thorough research on interior design, fitout, and contracting companies in the UAE.
  • Search for upcoming projects such as hotels, furnished apartments and villas
  • Think outside of the box to search for new collaborative segments
  • Identify key decisionmakers and influencers within the target organizations.
  • Cold Calling
  • Initiate outbound calls to prospective clients, introducing Innov8 products FZC and our exceptional range of madetomeasure window treatments.
  • Clearly articulate the unique selling points and benefits of our products to create interest.
  • Appointment Setting
  • Skillfully arrange appointments for our sales representatives to meet with potential clients and showcase our product offerings.
  • Book these in the google calendar of the sales rep with the date, time, location, interested in and person in charge name
  • Work closely with the sales team to coordinate schedules and ensure seamless appointment logistics.
  • Sales Support
  • Provide premeeting information and support to the sales team, ensuring they are wellprepared for client interactions.
  • Collaborate with the marketing team to develop compelling materials for presentations.
  • Receptionist Duties
  • Answer all incoming phone call to the head office landline and assist the clients with their needs.
Qualifications & experience

  • Graduation or Equivalent
  • Proven experience in B2B cold calling, preferably within the interior design, fitout, or contracting sectors.
  • Strong communication and interpersonal skills.
  • Familiarity with the UAE business landscape and understanding of the interior design and construction industries.
  • Selfmotivated with a track record of meeting and exceeding targets.
  • Excellent organizational and timemanagement skills.

Benefits:

  • Competitive salary and commission structure.
  • Opportunities for career growth and advancement.
  • Comprehensive training and ongoing professional development.

Ability to commute/relocate:

  • Sharjah: Reliably commute or planning to relocate before starting work (required)

Experience:

  • Call Centre Agent
  • Interior Design and Fit-
Out Segment: 2 years (required)

Language:

  • English (required)

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