Customer Service Representative
2 weeks ago
(FEMALE ONLY)
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The Customer Service Representative will be responsible for addressing customer inquiries, resolving issues, and ensuring a seamless customer experience.((professionalism, patience, and a "people-first" attitude.))
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Provide accurate and detailed information about our products or services to customers
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Assist customers with order placement, tracking, and modifications
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Resolve customer complaints or concerns in a courteous and efficient manner, escalating complex issues as necessary
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Maintain a high level of product knowledge to effectively address customer inquiries and provide appropriate solutions
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Process returns, refunds, and exchanges according to company policies and procedures.
Job Types:
Full-time, Contract
Contract length: 24 months
Salary:
AED2, AED3,200.00 per month
Education:
- Bachelor's (preferred)
Experience:
- customer service: 1 year (preferred)
Language:
- English and Basic Korean (preferred)
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