Key Account Manager Mea

1 week ago

Dubai, Dubai, United Arab Emirates Swarovski Full time
At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create.

We are looking for a Key Account Manager where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries.

Be part of a truly iconic global brand, learn and grow with us. We're bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you.

About the job

  • Overall responsibility to manage IR partners (MOB/MUB) in assigned territory
  • Strengthen Swarovski's Travel Retail presence & visibility; Branding / Distribution / Assortment / Promo / Price / Staff
  • Manage sellin and sellout for IR partners in line with global guidelines. Support the local Merchandising team in defining the seasonal assortments for IR partners (MOB/MUB) by providing feedback on customer/market needs. Lead the seasonal collections presentation to partners at sales events such as Dealer Days to generate sellin.
  • Responsible to facilitate replenishments and ensuring right stock levels of IR partners (MOB/MUB) to drive sustainable results. Responsible to negotiate and propose solutions regarding terminal stock based on global guidelines as well as managing cases of contract breach with the local legal counsel.
  • Build and foster strong relationship with IR partners (MOB/MUB) through regular followups, meetings as well as at sales event such as tradeshows, Dealer Days etc.
  • Overall lead for the acquisition of new accounts for the IR channel (IR MOB's, IR MUB's & IR key account doors). Responsible for the partner assessment & overall commercial negotiation with new partners (all IR channels) regarding terms and conditions based on the given framework defined by the Global Commercial Management Team.
  • Support the initiation of the store opening process by consolidating all relevant information and preparing the SEP Excel file & PPT Business Case presentation for the entire IR channels. Responsible to orchestrate the physical opening of the IR POP's as well as reporting any issues or missing tools to Sales Operations to initiate followup actions.
  • Joint responsibility with HUB/Spokes on Credit Management related topics such as negotiation of outstanding payments etc.
  • Conduct IR POP (MOB/MUB) visits to motivate and train the POP staff, complete visitation reports, and optimize the retail execution through KPI's and VM. Remove any roadblock hindering the IR partners to drive sellout.
  • Define short and midterm budgets for IR partners (MOB/MUB), break down and set corresponding targets on a partner level based on given plan.
  • Ensure that IR partners achieve the defined targets on a monthly and yearly basis by monitoring the KPI's and creating action plans to improve results where needed.
  • Provide feedback to Global Teams via the Head of Sales and MD on customer/market cluster needs, initiatives/tools as well as proposing any other improvement ideas.
About you

We are looking for a unique and amazing talent, who brings along the following:

  • University Degree in marketing or equivalent
  • Minimum 3 years of professional experience in a similar role with 8 years senior level.
  • Responsible for managing and growing assigned IR Partners (MOB and MUB), the sellin and sellout as well as the acquisition of new accounts for the assigned IR territory (IR MOB's, IR MUB's & IR key account doors).
  • Demonstrate ability to build and maintain productive and cohesive relationships with peers and crossfunctional teams.
  • Clear picture for career development with strong potential ambition will be a plus
About Swarovski


Swarovski unifies all parts of its organization under one spellbinding idea and brings forward a wondrous new world of crystal savoir-faire.

Since 1895, the company designs, manufactures and sells the world's highest quality crystal, genuine gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories.

Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group.

A responsible relationship with people and the planet has always been an integral part of Swarovski's heritage.

This manifests today in the company's well-established sustainability agenda with youth-focused education programs and foundations to promote human empowerment and conserve natural resources to achieve positive social impact.

Swarovski is an equal opportunity employer.

We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard.

A place where anyone/everyone belongs.

All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

We do not discriminate based on race, color, religion, marital status, age, nat

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