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Operations Manager
1 week ago
Space & Operation Manager
Lammah is a dynamic co-working space designed to foster creativity, collaboration, and productivity. We are seeking a dedicated and experienced Operation Manager to join our team. This individual will be responsible for managing our in-house coffee shop, supporting co-working space operations, and overseeing staff performance.
Key Responsibilities
Coffee Shop Operations:
- Manage daily operations of the coffee shop, ensuring a high level of customer satisfaction.
- Oversee preparation and serving of coffee and other beverages, maintaining quality and consistency.
- Monitor inventory levels, order supplies, and manage vendor relationships.
- Ensure compliance with health and safety regulations.
Co-Working Space Support:
- Assist with the daily operations of the coworking space, ensuring a welcoming and efficient environment.
- Coordinate with the coworking space team to organize events and workshops.
- Address and resolve any issues related to the coworking space facilities.
- Space management: Keeping the space clean and organized, ensuring coffee is available, and maintaining a comfortable environment.
- Community management: Hosting events, mediating member disputes, and delivering exceptional customer service.
- Step into the spotlight as the face of our community, captivating our members with your magnetic personality and genuine care.
Financial Management:
- Manage the coffee shop budget, monitor expenses, and optimize operational costs.
- Track sales and prepare financial reports.
- Keep a rhythm of organized records and reports, ensuring harmony in financial transactions, member data, and inventory management.
Qualifications:
- Proven experience as a coffee shop manager or in a similar role within the hospitality industry.
- Ability to learn with coworking space management software & project management tool
- Proficiency in MS Office and CRM tools
- Ability to analyze data
- Strong leadership and team management skills.
- Excellent organizational and multitasking abilities.
- Exceptional customer service skills.
- Proficiency in inventory management and financial reporting.
- Knowledge of health and safety regulations in the food and beverage industry.
- Strong communication and interpersonal skills.
- Familiarity with coworking space operations is a plus.
- Arabic is a plus.
Benefits:
- Competitive salary and performancebased bonuses.
- Opportunities for professional growth and development.
- A dynamic and collaborative work environment.
- Access to coworking space amenities and events.
How to Apply:
Please do not submit twice.
Please do not follow up, we will reach out to you if you were selected for an interview.
Pay:
AED5, AED7,000.00 per month
Expected Start Date: 01/07/2024
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