Operations Manager

1 week ago


Sharjah, Sharjah, United Arab Emirates Lammah Space Full time

Space & Operation Manager

Lammah is a dynamic co-working space designed to foster creativity, collaboration, and productivity. We are seeking a dedicated and experienced Operation Manager to join our team. This individual will be responsible for managing our in-house coffee shop, supporting co-working space operations, and overseeing staff performance.

Key Responsibilities

Coffee Shop Operations:

  • Manage daily operations of the coffee shop, ensuring a high level of customer satisfaction.
  • Oversee preparation and serving of coffee and other beverages, maintaining quality and consistency.
  • Monitor inventory levels, order supplies, and manage vendor relationships.
  • Ensure compliance with health and safety regulations.

Co-Working Space Support:

  • Assist with the daily operations of the co-working space, ensuring a welcoming and efficient environment.
  • Coordinate with the co-working space team to organize events and workshops.
  • Address and resolve any issues related to the co-working space facilities.
  • Space management: Keeping the space clean and organized, ensuring coffee is available, and maintaining a comfortable environment.
  • Community management: Hosting events, mediating member disputes, and delivering exceptional customer service.
  • Step into the spotlight as the face of our community, captivating our members with your magnetic personality and genuine care.

Financial Management:

  • Manage the coffee shop budget, monitor expenses, and optimize operational costs.
  • Track sales and prepare financial reports.
  • Keep a rhythm of organized records and reports, ensuring harmony in financial transactions, member data, and inventory management.

Qualifications:

  • Proven experience as a coffee shop manager or in a similar role within the hospitality industry.
  • Ability to learn with coworking space management software & project management tool
  • Proficiency in MS Office and CRM tools
  • Ability to analyze data
  • Strong leadership and team management skills.
  • Excellent organizational and multitasking abilities.
  • Exceptional customer service skills.
  • Proficiency in inventory management and financial reporting.
  • Knowledge of health and safety regulations in the food and beverage industry.
  • Strong communication and interpersonal skills.
  • Familiarity with co-working space operations is a plus.
  • Arabic is a plus.

Benefits:

  • Competitive salary and performance-based bonuses.
  • Opportunities for professional growth and development.
  • A dynamic and collaborative work environment.
  • Access to co-working space amenities and events.

How to Apply:

Interested candidates are invited to submit their resume on indeed.

Please do not submit twice.

Please do not follow up, we will reach out to you if you were selected for an interview.

Job Type: Full-time

Pay: AED5, AED7,000.00 per month

Expected Start Date: 01/07/2024


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